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Unclaimed listing CQC record · synced 13 October 2026

Adjoy Healthcare Berkshire

9 Washbury House, Andover Road, Newbury, RG14 6NW · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Requires improvement

Report published 29 November 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since October 2022.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment and adults under 65
  • Local authority: West Berkshire
  • Registered manager: Joy Nkeiruka Adindu
  • Run by: Adjoy Healthcare Ltd

The inspection record

Rated Good overall. Report published 29 November 2024.

“Date of assessment: 24 April 2024.”

“This was a responsive assessment due to concerns received about the culture of the service. However, we found no evidence of closed or poor culture during our assessment.”

Show the full assessment summaryHide the rest of the summary

“Quality governance systems were either not in place or not robust to ensure effective monitoring. However, as the service was still small and staff knew people well this risk was somewhat mitigated. We have recommended the provider ensure they implement and embed quality governance systems going forward. There were also missed opportunities to engage with other partnership agencies or external stakeholders. Despite this, there was an inclusive and caring ethos within the service, in which staff felt confidence in the management team.”

“Staff were aware of their responsibilities to safeguard people and keep them from harm by ensuring risk mitigation processes were followed. Staff were safely recruited, and a monitoring system ensured staff were staying the full length of time with people during care calls. Infection prevention and control processes were in place to keep people safe.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Adjoy Healthcare Berkshire provide?

Adjoy Healthcare Berkshire is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Adjoy Healthcare Berkshire registered in?

Adjoy Healthcare Berkshire is registered in the West Berkshire local authority area.

What is Adjoy Healthcare Berkshire's CQC rating?

Adjoy Healthcare Berkshire is rated Good by the Care Quality Commission (report published 29 November 2024). The full CQC inspection report is available at cqc.org.uk/location/1-14237478768.

Who is the registered manager at Adjoy Healthcare Berkshire?

The registered manager is Joy Nkeiruka Adindu.

Who owns Adjoy Healthcare Berkshire?

Adjoy Healthcare Berkshire is operated by Adjoy Healthcare Ltd.

When was Adjoy Healthcare Berkshire last inspected?

The Care Quality Commission published its latest report on Adjoy Healthcare Berkshire on 29 November 2024.

Where is Adjoy Healthcare Berkshire located?

Adjoy Healthcare Berkshire is located in Newbury, United Kingdom.

When did Adjoy Healthcare Berkshire register with CQC?

Adjoy Healthcare Berkshire first registered on 25 October 2022.

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Location

9 Washbury House, Andover Road, Newbury, RG14 6NWOpen in Google Maps

Home-care agencies near Newbury

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Information disclaimer. Information regarding Adjoy Healthcare Berkshire is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.