Absolute Care at Home Limited Head Office
St Marys Studios, St Marys Road, Altrincham, Cheshire, WA14 2PL · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since November 2010.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions, adults under 65 and substance misuse
- Local authority: Trafford
- Registered manager: Rachael Louise Jakeway
- Run by: Absolute Care At Home Ltd
The inspection record
Rated Requires improvement overall. Report published 24 February 2025.
“This assessment began on 5 November 2024 and was concluded 23 December 2024. Absolute Care at Home is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. The service currently provides a service to 175 older adults in the Trafford area. Not everyone received the regulated activity of ‘personal care’; help with tasks related to personal hygiene and eating.”
“The inspection was prompted in part by notification of an incident following which a person using the service sustained serious injury and malnutrition resulting in their admission to hospital. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this inspection did not examine the circumstances of the incident. However, the information shared with CQC indicated potential concerns about the management of risk of malnutrition and inconsistent care and support. This inspection examined those risks.”
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“We looked at 15 quality statements: under the safe and well-led domains. We found 5 breaches of the legal regulations; safe care and treatment, safeguarding, staffing, fit and proper persons employed and good governance.”
“Robust audits and checks were not in place to help identify areas of learning and drive improvement, including those areas identified within the report. Improvements were needed to care plans, staff recruitment and training and development, administration of medication and the deployment of staff so people received effective and consistent support.”
“We found people had access to necessary healthcare support and equipment where needed. Staff spoke positively about working for the service and felt supported by the management team.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
Older reports from the CQC's previous inspection approach
Inspected 22 May 2018, rated Good
Inspected 18 April 2017, rated Requires improvement
Inspected 29 February 2016, rated Requires improvement
Frequently asked questions
What services does Absolute Care at Home Limited Head Office provide?
Absolute Care at Home Limited Head Office is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Absolute Care at Home Limited Head Office registered in?
Absolute Care at Home Limited Head Office is registered in the Trafford local authority area.
What is Absolute Care at Home Limited Head Office's CQC rating?
Absolute Care at Home Limited Head Office is rated Requires improvement by the Care Quality Commission (report published 24 February 2025). The full CQC inspection report is available at cqc.org.uk/location/1-113474702.
Who is the registered manager at Absolute Care at Home Limited Head Office?
The registered manager is Rachael Louise Jakeway.
Who owns Absolute Care at Home Limited Head Office?
Absolute Care at Home Limited Head Office is operated by Absolute Care At Home Ltd.
When was Absolute Care at Home Limited Head Office last inspected?
The Care Quality Commission published its latest report on Absolute Care at Home Limited Head Office on 24 February 2025.
Where is Absolute Care at Home Limited Head Office located?
Absolute Care at Home Limited Head Office is located in Altrincham, United Kingdom.
When did Absolute Care at Home Limited Head Office register with CQC?
Absolute Care at Home Limited Head Office first registered on 30 November 2010.
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Location
Home-care agencies near Altrincham
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Information disclaimer. Information regarding Absolute Care at Home Limited Head Office is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.