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Unclaimed listing CQC record · synced 13 October 2026

Abacus Care & Support

Head Office, Devonshire Business Centre, Works Road, Letchworth Garden City, SG6 1GJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 18 July 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since May 2020.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children and eating disorders
  • Local authority: Hertfordshire
  • Registered manager: Mavis Korkor Abadji
  • Run by: Abacus Care & Support Limited

The inspection record

Rated Good overall. Report published 18 July 2025.

“Abacus Care and Support provides personal care to people living in their own homes in supported living accommodation. We gave the provider 48 hours’ notice of our intended visit to the office. This was to make sure the registered manager would be available to support our inspection. This was the first inspection since the service was registered in 2019. The inspection commenced on 03 May 2025 and concluded on 6 June 2025. We visited the office on 14 May 2025. We visited people in their own homes on 30 May 2025. At the time of the inspection, 6 people were receiving support with personal care.”

“We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports the care quality commission to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic. The service met this guidance. People who used the service had limited verbal communication. We sought feedback from family, advocates and professionals as well as completing observations.”

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“The service had good systems and processes in place to monitor the overall quality of the care provided to people. Staff were clear about their roles and responsibilities and were well supported.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Abacus Care & Support provide?

Abacus Care & Support is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Abacus Care & Support registered in?

Abacus Care & Support is registered in the Hertfordshire local authority area.

What is Abacus Care & Support's CQC rating?

Abacus Care & Support is rated Good by the Care Quality Commission (report published 18 July 2025). The full CQC inspection report is available at cqc.org.uk/location/1-8809577412.

Who is the registered manager at Abacus Care & Support?

The registered manager is Mavis Korkor Abadji.

Who owns Abacus Care & Support?

Abacus Care & Support is operated by Abacus Care & Support Limited.

When was Abacus Care & Support last inspected?

The Care Quality Commission published its latest report on Abacus Care & Support on 18 July 2025.

Where is Abacus Care & Support located?

Abacus Care & Support is located in Letchworth Garden City, United Kingdom.

When did Abacus Care & Support register with CQC?

Abacus Care & Support first registered on 7 May 2020.

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Location

Head Office, Devonshire Business Centre, Works Road, Letchworth Garden City, SG6 1GJOpen in Google Maps

Home-care agencies near Letchworth Garden City

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Information disclaimer. Information regarding Abacus Care & Support is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.