Woodview House Nursing Home

“At the last assessment we found the provider to be in breach of regulations in relation to people’s safe care and treatment; the ways people’s medicines were managed safely, safe recruitment practises and governance of the service. Improvements were found at this assessment, and the provider was no longer in breach of regulations.”

“People received safe, effective and responsive support. Systems and processes were in place to mitigate the risk of harm to people and to protect them from abuse. Staff had a clear understanding of their responsibilities to safeguard people, while the provider understood their regulatory responsibilities. People were involved in the management of risk to their care and support. People were supported by enough staff who had received the appropriate training to meet people’s needs. Infection control procedures were in place to keep people safe.”

“People received effective care. People’s needs, wishes and preferences were assessed and captured and staff understood these needs. People were supported, when needed, to access healthcare services. People were encouraged to maintain relationships with family and friends.”

“Governance arrangements and systems were well established and ensured people’s care was monitored and improved if needed. Leaders and staff worked together to provide responsive care for people living at the home. Care plans were detailed and contained information staff needed to do their jobs well.”