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Unclaimed listing CQC record · synced 12 October 2026

Willows Care Home

227-229 London Road, Romford, Essex, RM7 9BQ · View on map

Dementia CareNursing CareNursing Dementia CarePhysical disabilitiesSensory impairment
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 21 December 2020

Beds
72
CQC rating
Good
Registered
2014

Willows Care Home

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Overview

Willows Care Home is located in Romford, London, RM7 9BQ. The home serves residents requiring dementia care and nursing care.

The home provides Dementia Care, Nursing Care, and Nursing Dementia Care services. It accommodates residents with physical disabilities and sensory impairment.

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Inspected 21 December 2020

SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood
INSPECTED 21 DECEMBER 2020 · CQC LOCATION ID 1-1555693520 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

2 Sep 2014

Registered with CQC

Willows Care Home entered the official register.

21 December 2020

Rated Good overall

Inspected 21 December 2020 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 11 April 2019, rated Good

Inspected 15 February 2018, rated Requires improvement

Inspected 25 April 2016, rated Good

Inspected 7 August 2015, rated Requires improvement

Inspected 9 January 2015, rated Requires improvement

Registration details

Registration statusActive
Registered2 September 2014
Registered managerMrs Gail Ann St Juste-Alcide
Council areaRomford
Integrated care boardNHS North East London Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

227-229 London Road, Romford, Essex, RM7 9BQOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Willows Care Home registered for?

Willows Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Physical disabilities and Sensory impairment.

How many Rooms does Willows Care Home have?

There are 72 Single Rooms.

What is Willows Care Home's CQC rating?

Willows Care Home is rated Good by the Care Quality Commission (inspected 21 December 2020). The full CQC inspection report is available at cqc.org.uk/location/1-1555693520.

How many beds does Willows Care Home have?

Willows Care Home is registered for 72 beds.

Who is the registered manager at Willows Care Home?

The registered manager is Mrs Gail Ann St Juste-Alcide.

When was Willows Care Home last inspected?

The Care Quality Commission last inspected Willows Care Home on 21 December 2020.

Where is Willows Care Home located?

Willows Care Home is located in Romford, United Kingdom.

When did Willows Care Home register with CQC?

Willows Care Home first registered on 2 September 2014.

How Romford compares

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Information disclaimer. Information regarding Willows Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.