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Unclaimed listing CQC record · synced 12 October 2026

Victoria House (Wallasey)

166 Church Street, Wallasey, Merseyside, CH44 8AL · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Good carried forwardCaring Requires improvement carried forwardResponsive Requires improvement carried forwardWell-led Requires improvement carried forward

Report published 7 May 2024

Beds
56
CQC rating
Requires improvement
Registered
2011
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Overview

Victoria House (Wallasey) is a care home located in Wallasey, Merseyside, CH44 8AL. The home is registered to serve up to 56 residents.

The home provides Dementia Care and Residential Care services.

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 7 May 2024

SafeRequires improvement
EffectiveGood carried forward
CaringRequires improvement carried forward
ResponsiveRequires improvement carried forward
Well-ledRequires improvement carried forward

“Victoria House (Wallasey) is a residential care home, providing personal care to up to 56 people, including people living with dementia. At the time of our visit there were 45 people living at the home. At our last inspection, this service was rated requires improvement. This assessment was completed as we received concerns regarding infection prevention and control (IPC) within the home. The assessment of the service commenced on 19 March 2024. This service remains rated requires improvement following this assessment. Staff were knowledgeable on areas around IPC and were up to date with IPC training. The environment was mostly clean and hygienic, there were a few areas where improvement was required however, these had been picked up by the providers improvement plan. We found learning from outbreaks didn’t always happen in a timely manner and some areas for improvement were shared with the service regarding robust record keeping.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 7 MAY 2024 · CQC LOCATION ID 1-165819398 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

6 Apr 2011

Registered with CQC

Victoria House (Wallasey) entered the official register.

7 May 2024

Rated Requires improvement overall

Report published 7 May 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 19 January 2022, not rated

Inspected 3 September 2020, rated Requires improvement

Inspected 20 August 2019, rated Inadequate

Inspected 26 June 2018, rated Requires improvement

Inspected 8 March 2016, rated Good

Registration details

Registration statusActive
Registered6 April 2011
Registered managerMiss Leanne Beatrice Wilkie
Council areaWallasey
Integrated care boardNHS Cheshire and Merseyside Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

166 Church Street, Wallasey, Merseyside, CH44 8ALOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Victoria House (Wallasey) registered for?

Victoria House (Wallasey) is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Victoria House (Wallasey) have?

There are 56 Single Rooms.

What is Victoria House (Wallasey)'s CQC rating?

Victoria House (Wallasey) is rated Requires improvement by the Care Quality Commission (report published 7 May 2024). The full CQC inspection report is available at cqc.org.uk/location/1-165819398.

How many beds does Victoria House (Wallasey) have?

Victoria House (Wallasey) is registered for 56 beds.

Who is the registered manager at Victoria House (Wallasey)?

The registered manager is Miss Leanne Beatrice Wilkie.

When was Victoria House (Wallasey) last inspected?

The Care Quality Commission published its latest report on Victoria House (Wallasey) on 7 May 2024.

Where is Victoria House (Wallasey) located?

Victoria House (Wallasey) is located in Wallasey, United Kingdom.

When did Victoria House (Wallasey) register with CQC?

Victoria House (Wallasey) first registered on 6 April 2011.

How Wallasey compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Victoria House (Wallasey).

6 rated Good or better
Good or better Below Good

Care homes near Wallasey

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Information disclaimer. Information regarding Victoria House (Wallasey) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.