Victoria Care Home

“Dates of assessment: 26 November until 08 December 2025. Victoria Care Home is a residential care home that provides personal and nursing care for up to 93 people. At the time of our assessment 74 people were living at the home. The home is divided into 3 units each supporting people with different needs including nursing, dementia and Korsakoff’s. This assessment was carried out as a result of concerns raised to us about the care provided and the age of the previous rating.”

“We found people were supported safely by caring staff that knew them well. Staff were appropriately trained to meet people’s needs. Staff had good knowledge of medicines, however, we found some concerns around supporting documentation that were addressed immediately by the provider. We did find instances where risks had not always been assessed and written guidance was not available to staff, however there was limited impact on people, and the registered manager promptly put these in place.”