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Unclaimed listing CQC record · synced 12 October 2026

Upton House

Deal Road, Worth, Deal, Kent, CT14 0BA · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 23 May 2025

Beds
20
CQC rating
Good
Registered
2011
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Overview

Key facts

Beds20
OwnershipUpton House

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 23 May 2025

SafeGood
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledGood

“Date of assessment: 24 April 2025 to 6 May 2025. The service is a residential care home supporting up to 20 older people, some living with dementia. We found improvements had been made to care plans, medicines and governance. Previous breaches of Regulations were met. The service is now rated Good overall.”

“People received person centred care from staff who knew them well. There were enough staff with the right skills, qualifications and experience. People were safeguarded from harm and risks were assessed and managed. Medicines were managed safely and people were involved in medicine reviews. The home and equipment were clean and well maintained with easy access to two separate gardens. Incidents were tracked, reported and investigated in an open way.”

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“Governance systems had improved giving the registered manager oversight of the service. The culture was open with a staff team who felt confident in raising concerns and making suggestions to improve. People knew how to give feedback and knew it would be acted on. Staff continued to work with health and social care professionals to improve people’s quality of life.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 23 MAY 2025 · CQC LOCATION ID 1-132503069 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

24 Jan 2011

Registered with CQC

Upton House entered the official register.

23 May 2025

Rated Good overall

Report published 23 May 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 14 March 2023, rated Requires improvement

Inspected 4 August 2022, rated Inadequate

Inspected 11 October 2018, rated Good

Inspected 20 December 2016, rated Good

Inspected 10 March 2016, rated Good

Registration details

Registration statusActive
Registered24 January 2011
Registered managerMrs Sarah Jane Davis
Council areaDover and Deal
Integrated care boardNHS Kent and Medway Integrated Care Board
Client groupOlder Adults

Location

Deal Road, Worth, Deal, Kent, CT14 0BAOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Upton House registered for?

Upton House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Upton House have?

There are 20 Single Rooms.

What is Upton House's CQC rating?

Upton House is rated Good by the Care Quality Commission (report published 23 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-132503069.

How many beds does Upton House have?

Upton House is registered for 20 beds.

Who is the registered manager at Upton House?

The registered manager is Mrs Sarah Jane Davis.

When was Upton House last inspected?

The Care Quality Commission published its latest report on Upton House on 23 May 2025.

Where is Upton House located?

Upton House is located in Deal, United Kingdom.

When did Upton House register with CQC?

Upton House first registered on 24 January 2011.

How Deal compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Upton House.

3 rated Good or better
3
Good or better Below Good

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Information disclaimer. Information regarding Upton House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.