Tower View Residential Home
34 Manor Road, Salisbury, Wiltshire, SP1 1JS · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 25 March 2026
“Date of assessment 11 November 2025. The service is a care home providing support to 3 people with a mental health condition, people with a learning disability and autistic people. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The inspection was carried out because of the length of time since the last inspection.”
“The service is a stepdown service which supported people’s move toward more independent living. The provider’s purpose was to support people to develop or relearning some skills to enable them to move on to services where they were able to be more independent. The provider was supporting people to access their community independently and had supported 2 people to seek voluntary work in the community.”
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“Staff told us the service manager was proactive and approachable and placed the needs of people first.”
“Staff demonstrated they knew people well and understood how best to support them. Leaders ensured people supported to medical appointments and liaised with other professionals if appointments were missed. Professionals told us they felt people were supported well by staff and leaders.”
“However, the provider had not ensured that people were supported to develop all the independence skills needed. This included independence within their home where people were not supported to plan, shop and cook meals or to independently do their washing and cleaning. People told us they had meals from Tower House, another service in the Dunraven group that was very close to Tower View, rather than cook for themselves. We confirmed this was happening through conversations with leaders and through observation.”
“The provider had not always identified issues with the environment of the home including the lounge being very cold and few working lights in the lounge. People had very little food in the cupboards and fridge. We spoke to the provider about these issues, and they stated they would be addressed.”
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Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Tower View Residential Home entered the official register.
Rated Requires improvement overall
Report published 25 March 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 29 April 2019, rated Good
Inspected 25 July 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Tower View Residential Home registered for?
Tower View Residential Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Learning disabilities, Mental Health, Physical disabilities and Sensory impairment.
How many Rooms does Tower View Residential Home have?
There are 3 Single Rooms.
What is Tower View Residential Home's CQC rating?
Tower View Residential Home is rated Requires improvement by the Care Quality Commission (report published 25 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-132076252.
How many beds does Tower View Residential Home have?
Tower View Residential Home is registered for 3 beds.
Who is the registered manager at Tower View Residential Home?
The registered manager is Mrs Eileen O'Connor-Marsh.
When was Tower View Residential Home last inspected?
The Care Quality Commission published its latest report on Tower View Residential Home on 25 March 2026.
Where is Tower View Residential Home located?
Tower View Residential Home is located in Salisbury, United Kingdom.
When did Tower View Residential Home register with CQC?
Tower View Residential Home first registered on 17 February 2011.
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Information disclaimer. Information regarding Tower View Residential Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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