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Unclaimed listing CQC record · synced 12 October 2026

The Springs Care Home

Spring Lane, Malvern, Worcestershire, WR14 1AL · View on map

Dementia CareNursing CareNursing Dementia Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodWell-led Requires improvement

Report published 7 August 2024

Beds
65
CQC rating
Requires improvement
Registered
2010

The Springs Care Home

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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 7 August 2024

SafeRequires improvement
EffectiveGood
CaringGood
Well-ledRequires improvement

“The Springs Care Home provides accommodation and nursing care for a maximum of 65 older people living with dementia. Care is provided to people over three separate floors, with the ground floor providing residential support and the two upper floors provide nursing support. At the time of our inspection there were 50 people living at the home. The service was last inspected on 19 October 2021 and 03 November 2021, with an overall rating of requires improvement. This assessment was prompted in part due to concerns received about safe care and treatment of people, a decision was made for us to assess and examine those risks. This assessment commenced on 12 March 2024 and the overall rating remains at requires improvement. We identified shortfalls with medicines, person centred care, safe environments and leadership and governance. There was a peripatetic manager in post during our visit, a new manager had been appointed. At this assessment, we looked at 24 quality statements.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 7 AUGUST 2024 · CQC LOCATION ID 1-130120870 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

25 Nov 2010

Registered with CQC

The Springs Care Home entered the official register.

7 August 2024

Rated Requires improvement overall

Report published 7 August 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 19 October 2021, rated Requires improvement

Inspected 29 November 2017, rated Good

Inspected 21 September 2016, rated Good

Inspected 9 September 2015, rated Requires improvement

Registration details

Registration statusActive
Registered25 November 2010
Registered managerMrs Maria Louise Willis
Council areaWest Worcestershire
Integrated care boardNHS Herefordshire and Worcestershire Integrated Care Board
Client groupOlder Adults

Location

Spring Lane, Malvern, Worcestershire, WR14 1ALOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is The Springs Care Home registered for?

The Springs Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care.

How many Rooms does The Springs Care Home have?

There are 65 Single Rooms.

What is The Springs Care Home's CQC rating?

The Springs Care Home is rated Requires improvement by the Care Quality Commission (report published 7 August 2024). The full CQC inspection report is available at cqc.org.uk/location/1-130120870.

How many beds does The Springs Care Home have?

The Springs Care Home is registered for 65 beds.

Who is the registered manager at The Springs Care Home?

The registered manager is Mrs Maria Louise Willis.

When was The Springs Care Home last inspected?

The Care Quality Commission published its latest report on The Springs Care Home on 7 August 2024.

Where is The Springs Care Home located?

The Springs Care Home is located in Malvern, United Kingdom.

When did The Springs Care Home register with CQC?

The Springs Care Home first registered on 25 November 2010.

How Malvern compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to The Springs Care Home.

5 rated Good or better
1
Good or better Below Good

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Information disclaimer. Information regarding The Springs Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.