The Pines
29 Bishopton Close, Shirley, Solihull, West Midlands, B90 4AH · View on map
Overview
Key facts
The inspection record
Overall
Good
Report published 27 April 2026
“Date of Assessment: 31 March to 16 April 2026. The Pines is a residential care service that provides accommodation for up to 6 people who have a diagnosis of a learning disability, autistic spectrum disorder or mental health. At the time of our inspection 6 people were using the service. At our last inspection in September 2017 the service was rated as good. At this inspection we found the service remained good.”
“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider was meeting the principles of right support, right care, right culture.”
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“During the inspection, we spoke with the registered manager, senior staff, and care workers. We found that people were safeguarded from the risk of abuse and that potential risks were well managed. The provider had effective safeguarding and whistleblowing procedures in place, and staff demonstrated a clear understanding of these processes.”
“Comprehensive recruitment checks were completed before staff commenced employment at the service. There were sufficient numbers of staff to support people safely and meet their individual needs.”
“Risks to people had been appropriately assessed to ensure care was delivered safely.”
“People received their medicines in a safe manner and in accordance with prescribed guidance.”
“Staff received training relevant to people’s specific care needs and were supported through regular supervision by the registered manager and senior staff. Staff reported that the service was well managed and that they received good support from the management team.”
“The registered manager and staff worked collaboratively with health and social care professionals to ensure the delivery of an effective service.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
The Pines entered the official register.
Rated Good overall
Report published 27 April 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 11 August 2015, rated Good
Registration details
Location
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Frequently asked questions
What types of care is The Pines registered for?
The Pines is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities and Mental Health.
How many Rooms does The Pines have?
There are 6 Single Rooms.
What is The Pines's CQC rating?
The Pines is rated Good by the Care Quality Commission (report published 27 April 2026). The full CQC inspection report is available at cqc.org.uk/location/1-136092482.
How many beds does The Pines have?
The Pines is registered for 6 beds.
Who is the registered manager at The Pines?
The registered manager is Mrs Helen Brooks.
When was The Pines last inspected?
The Care Quality Commission published its latest report on The Pines on 27 April 2026.
Where is The Pines located?
The Pines is located in Solihull, United Kingdom.
When did The Pines register with CQC?
The Pines first registered on 29 December 2010.
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Information disclaimer. Information regarding The Pines is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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