The Manor
The Green, Scotter, Gainsborough, Lincolnshire, DN21 3UD · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 19 November 2025
“Date of Assessment: 19 June to 17 July 2025. The service is a residential care service providing support to older people and younger adults living with dementia and mental health support needs. This assessment was completed due to the service having an aged rating.”
“The service environment was not safe. Essential checks of water safety had not been completed, and necessary fire safety improvements had not been made within required timescales. The kitchen area and service grounds were not secure, exposing people to the risk of avoidable harm.”
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“Staff had been recruited safely and most people, relatives and staff felt staffing levels were appropriate to meet people’s needs. Staff managed people’s medicines safely. However, the provider’s approach to learning from safety incidents was not always effective.”
“While the service promoted a kind, compassionate culture, with people encouraged to be independent and make choices, management and governance arrangements needed to be improved. Audits completed by the registered manager and provider visits had failed to identify the safety concerns found during the inspection.”
“We found two breaches of regulation relating to safe care and treatment and the governance of the service. We have asked the provider for an action plan in response to the concerns found at this assessment.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
The Manor entered the official register.
Rated Requires improvement overall
Report published 19 November 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 21 February 2018, rated Good
Inspected 11 January 2017, rated Requires improvement
Inspected 23 September 2015, rated Requires improvement
Inspected 4 March 2015, rated Requires improvement
Registration details
Location
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Frequently asked questions
What types of care is The Manor registered for?
The Manor is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Mental Health.
How many Rooms does The Manor have?
There are 25 Single Rooms.
What is The Manor's CQC rating?
The Manor is rated Requires improvement by the Care Quality Commission (report published 19 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-707366425.
How many beds does The Manor have?
The Manor is registered for 25 beds.
Who is the registered manager at The Manor?
The registered manager is Mrs Helen Logan.
When was The Manor last inspected?
The Care Quality Commission published its latest report on The Manor on 19 November 2025.
Where is The Manor located?
The Manor is located in Gainsborough, United Kingdom.
When did The Manor register with CQC?
The Manor first registered on 10 June 2013.
How Gainsborough compares
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Information disclaimer. Information regarding The Manor is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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