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Unclaimed listing CQC record · synced 19 October 2026

The Ferns Care Home

Osborne Gardens, North Shields, Tyne and Wear, NE29 9AT · View on map

Residential CareCaring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditions
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Requires improvementCaring Requires improvementResponsive GoodWell-led Requires improvement

Report published 22 June 2026

Beds
48
CQC rating
Requires improvement
Registered
2020
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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 22 June 2026

SafeRequires improvement
EffectiveRequires improvement
CaringRequires improvement
ResponsiveGood
Well-ledRequires improvement

“Date of assessment: 21 April to 7 May 2026.”

“The Ferns Care Homeis a care home providing accommodation and personal care to older people including some people living with dementia. The service could accommodate up to 48 people; at the time of the assessment there were 34 people living at the service. This assessment was carried out due to the length of time since the previous assessment, based on the rating of the service.”

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“ ”

“We found concerns about how risks were identified, monitored and responded to. Risk assessments and checks were not always followed. Staffing was not always sufficient to meet people’s needs promptly, and staff did not always provide care in a way that respected people’s dignity and choice.”

“ ”

“The care environment was not always safe or clean, infection prevention and control arrangements were not always safe, and governance systems had not identified or addressed a number of the concerns found during the assessment. Improvements made previously had not always been embedded or sustained.”

“ ”

“We observed occasions where people’s preferences were not always respected. However, people had access to healthcare professionals, medicines were managed safely, staff understood safeguarding and consent processes, activities were available, and complaints were responded to appropriately.”

“ ”

“Staff also told us they felt supported by the current management team. The management team began to address some issues during the assessment, but further improvement is needed to ensure people consistently receive safe, dignified and high-quality care.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 22 JUNE 2026 · CQC LOCATION ID 1-8769737429 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

13 May 2020

Registered with CQC

The Ferns Care Home entered the official register.

22 June 2026

Rated Requires improvement overall

Report published 22 June 2026 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 22 June 2023, rated Requires improvement

Inspected 18 October 2022, rated Requires improvement

Inspected 27 January 2022, rated Requires improvement

Inspected 13 September 2019, rated Requires improvement

Inspected 21 March 2018, rated Good

Inspected 22 July 2017, rated Requires improvement

Inspected 11 January 2017, rated Requires improvement

Inspected 30 July 2015, rated Requires improvement

Inspected 21 January 2015, rated Requires improvement

Registration details

Registration statusActive
Registered13 May 2020
Registered managerMr Dale Aaron Summersby
Council areaTynemouth
Integrated care boardNHS North East and North Cumbria Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

Osborne Gardens, North Shields, Tyne and Wear, NE29 9ATOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is The Ferns Care Home registered for?

The Ferns Care Home is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia and Mental health conditions.

How many Rooms does The Ferns Care Home have?

There are 48 Single Rooms.

What is The Ferns Care Home's CQC rating?

The Ferns Care Home is rated Requires improvement by the Care Quality Commission (report published 22 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-8769737429.

How many beds does The Ferns Care Home have?

The Ferns Care Home is registered for 48 beds.

Who is the registered manager at The Ferns Care Home?

The registered manager is Mr Dale Aaron Summersby.

When was The Ferns Care Home last inspected?

The Care Quality Commission published its latest report on The Ferns Care Home on 22 June 2026.

Where is The Ferns Care Home located?

The Ferns Care Home is located in North Shields, United Kingdom.

When did The Ferns Care Home register with CQC?

The Ferns Care Home first registered on 13 May 2020.

How North Shields compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to The Ferns Care Home.

4 rated Good or better
2
Good or better Below Good

Care homes near North Shields

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Information disclaimer. Information regarding The Ferns Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.