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Unclaimed listing CQC record · synced 12 October 2026

The Elms

28 Elmsway, Southbourne, Bournemouth, Dorset, BH6 3HU · View on map

Residential CareLearning disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 21 January 2026

Beds
4
CQC rating
Good
Registered
2010
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Overview

Key facts

Beds4

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 21 January 2026

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“The Elms is a care home that provides accommodation, care and support for up to 4 adults, some of whom may be living with a learning disability and/or autism. At the time of the inspection 4 people were living at the service. During the inspection we assessed all the quality statements under the key questions of safe, effective, caring, responsive and well led. The inspection took place between 27 November and 03 December 2025. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Staff understood the safeguarding procedures in place and felt confident any concerns would be acted on by the registered manager. Staff told us they felt people using the service were safe. Staff were suitably trained and experienced to provide care, and safe recruitment checks were completed. Risks to people were identified and effectively managed. There were enough staff to support people safely. Staff had a good understanding of the people they supported and showed dignity and respect, considering individual needs and preferences. A staff member told us, “This is like a family home, everyone enjoys living here.’’ Another staff member commented, “It is a good atmosphere, and we do have a laugh. We work well as a team; we are all happy.’’”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 21 JANUARY 2026 · CQC LOCATION ID 1-116864318 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

7 Dec 2010

Registered with CQC

The Elms entered the official register.

21 January 2026

Rated Good overall

Report published 21 January 2026 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 31 March 2016, rated Good

Registration details

Registration statusActive
Registered7 December 2010
Registered managerMiss Amanda Marie Hamshere
Council areaBournemouth East
Integrated care boardNHS Dorset Integrated Care Board
Client groupOlder Adults

Location

28 Elmsway, Southbourne, Bournemouth, Dorset, BH6 3HUOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is The Elms registered for?

The Elms is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.

How many Rooms does The Elms have?

There are 4 Single Rooms.

What is The Elms's CQC rating?

The Elms is rated Good by the Care Quality Commission (report published 21 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-116864318.

How many beds does The Elms have?

The Elms is registered for 4 beds.

Who is the registered manager at The Elms?

The registered manager is Miss Amanda Marie Hamshere.

When was The Elms last inspected?

The Care Quality Commission published its latest report on The Elms on 21 January 2026.

Where is The Elms located?

The Elms is located in Bournemouth, United Kingdom.

When did The Elms register with CQC?

The Elms first registered on 7 December 2010.

How Bournemouth compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to The Elms.

6 rated Good or better
Good or better Below Good

Care homes near Bournemouth

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Information disclaimer. Information regarding The Elms is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.