The Devonshire
Rodway Road, off Oxford Road, Tilehurst, Reading, Berkshire, RG30 6TP · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 11 June 2026
“Date of assessment: 24 February to 26 March 2026.”
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“The Devonshire is a nursing home providing personal care and support to 137 people. At the time of assessment there were 132 people living at the service.”
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“The inspection was carried out in response to concerns we received about the safe care and treatment of people using the service. A decision was made for us to inspect and examine those risks. We carried out a comprehensive inspection in August 2024, and the service was rated good. At this inspection, we found the provider was in breach of the legal regulations relating to safe care and treatment and good governance. As a result, the rating has changed to requires improvement.”
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“The provider did not have consistently effective fire safety measures in place to ensure people were protected from the risks associated with fire. For example, some fire doors were damaged, and some had excessive gaps meaning they would not be effective in the event of a fire. This placed people at increased risk of avoidable harm in the event of a fire.”
“While accidents and incidents were documented, not all sections of the forms were completed. The provider failed to ensure follow up actions were consistently taken, and learning was not effectively embedded across the service.”
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“People were not routinely protected from the risk of potential harm; risks were not always identified and mitigated without delay. For example, we observed broken furniture and equipment that was accessible to people.”
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“People’s documentation was not always updated following changes to their needs and support.”
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“The provider failed to ensure checks and audits were used consistently and effectively to identify shortfalls, errors and omissions. When areas for improvement were identified, the provider did not always act and make those improvements.”
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“Staff received safeguarding training and understood their roles in protecting people from the risk of abuse and avoidable harm. The provider raised safeguarding alerts and reported concerns about people’s needs effectively. Staff worked with relevant agencies to investigate and act to keep people safe.”
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“People were supported with their prescribed medicines and referred to external healthcare professionals without delay.”
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“We have asked the provider for an action plan in response to the concerns found at this assessment.”
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Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
The Devonshire entered the official register.
Rated Requires improvement overall
Report published 11 June 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 28 September 2020, rated Requires improvement
Inspected 30 May 2019, rated Requires improvement
Inspected 3 December 2018, rated Inadequate
Inspected 24 September 2018, rated Inadequate
Registration details
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Frequently asked questions
What types of care is The Devonshire registered for?
The Devonshire is registered with the Care Quality Commission (CQC) to provide Nursing Care. Listed specialisms include Caring for adults over 65 yrs and Dementia.
How many Rooms does The Devonshire have?
There are 137 Single Rooms.
What is The Devonshire's CQC rating?
The Devonshire is rated Requires improvement by the Care Quality Commission (report published 11 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-3883899011.
How many beds does The Devonshire have?
The Devonshire is registered for 137 beds.
Who is the registered manager at The Devonshire?
The registered manager is Elizabeth Slyivia Gondo.
When was The Devonshire last inspected?
The Care Quality Commission published its latest report on The Devonshire on 11 June 2026.
Where is The Devonshire located?
The Devonshire is located in Reading, United Kingdom.
When did The Devonshire register with CQC?
The Devonshire first registered on 30 July 2017.
How Reading compares
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Information disclaimer. Information regarding The Devonshire is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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