The Coach House
10 Woodward Heights, Grays, Essex, RM17 5RR · View on map
The Coach House
The Coach House
Overview
Key facts
The inspection record
Overall
Good
Report published 6 November 2025
“Date of assessment 10 October until 16 October 2025.”
“The Coach House is a residential nursing home registered to support up to 13 older people, younger adults and people with a physical disability or sensory impairment. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this assessment. The service is in the local community and set over 3 floors. People have their own individual rooms with access to large communal areas and gardens.”
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“This assessment was unannounced and carried out to see if improvements had been made.”
“The provider was previously in breach of legal regulations in relation to safe care and treatment, staffing and good governance. Improvements were found at this assessment and the provider was no longer in breach of these regulations.”
“The registered manager had systems in place to provide good oversight and governance at the service. Staff received up to date training and appropriate checks were in place for recruitment and the use of agency staff. The provider had made improvements to the environment and fire safety.”
“Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. Staff received the correct training and supervision to support people safely. Referrals to appropriate health services were made promptly and recommendations acted on. People were supported to take their medicines safely by staff who had the correct skills to support them.”
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Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
The Coach House entered the official register.
Rated Good overall
Report published 6 November 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 18 January 2023, rated Requires improvement
Inspected 25 October 2018, rated Good
Registration details
Location
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Frequently asked questions
What types of care is The Coach House registered for?
The Coach House is registered with the Care Quality Commission (CQC) to provide Nursing Care. Listed specialisms include Physical disabilities and Sensory impairment.
How many Rooms does The Coach House have?
There are 13 Single Rooms.
What is The Coach House's CQC rating?
The Coach House is rated Good by the Care Quality Commission (report published 6 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-4246378628.
How many beds does The Coach House have?
The Coach House is registered for 13 beds.
Who is the registered manager at The Coach House?
The registered manager is Mrs Kellie Sarah Packham.
When was The Coach House last inspected?
The Care Quality Commission published its latest report on The Coach House on 6 November 2025.
Where is The Coach House located?
The Coach House is located in Grays, United Kingdom.
When did The Coach House register with CQC?
The Coach House first registered on 14 December 2017.
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Information disclaimer. Information regarding The Coach House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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