Stretton Hall Nursing Home

“Date of assessment: 21 October 2025 to 26 November 2025. We undertook this assessment due to concerns we had received regarding shortage of staff a closed culture and poor practices of care. People and some staff told us there were not enough staff present to provide the care required. We found at times areas of the home did not have enough staff deployed. However, the Operations Director and manager were completing work to ensure staff were deployed all around the home. Systems and processes in place for medicines were not always effective in identifying shortfalls. This assessment has found the provider to be in breach of regulation 12 (Safe care and treatment). An action plan request will be submitted to the provider. We found concerns relating to medicine storage, documents and administration. The management team were responsive throughout the inspection, took immediate actions to address concerns and provided clear structured action plans. Since our last assessment there has been a change of provider. We found the new provider had made positive changes at the home. We saw the new provider had implemented new working ways, recruited a new manager and worked closely with staff to improve the quality of care provided.”