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Unclaimed listing CQC record · synced 12 October 2026

Stoneygate Ashlands

Ratcliffe Road, Leicester, Leicestershire, LE2 3TE · View on map

Dementia CareResidential CareMental HealthPhysical disabilitiesSensory impairment
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 6 January 2025

Beds
37
CQC rating
Good
Registered
2011
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Overview

Key facts

Beds37

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 6 January 2025

SafeGood
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledGood

“Stoneygate Ashlands is a residential care home for up to 37 older people, including people living with dementia. At the time of the assessment, the service was supporting 27 people. Assessment activity commenced on 10 October 2024 and ended on 14 October 2024. We visited the service on 10 and 11 October 2024. We assessed six quality statements in the safe key question and four quality statements in the well-led key question. This was so we could assess and review the improvements needed identified at our previous assessment in these two key questions. For the key questions effective, caring and responsive we have used the previous assessments ratings to calculate the overall rating. The overall rating has improved from requires improvement to good.”

“Improvements had been made following our previous assessment. We did identify some minor shortfalls in quality monitoring and the providers quality assurance processes. These shortfalls were addressed during the assessment, and the provider committed to reviewing the quality assurance process following the assessment. Managers present during the assessment were open and transparent and accepting of our findings. The culture of the service was positive.”

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“Staff deployment had improved although a minor concern was raised. People were safeguarded from the risk of abuse by staff who were recruited safely and had completed a range of training courses relevant to their role.”

“People received kind and compassionate care. People had access to activities and facilities to meet their needs, however further consideration for people who were cared for in their bedrooms was needed.”

“Accidents and incidents, medicines and the environment were safely managed. The service was clean, fresh and well maintained.”

“Staff were supported in their role and their well-being promoted.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 6 JANUARY 2025 · CQC LOCATION ID 1-131819914 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

20 Jan 2011

Registered with CQC

Stoneygate Ashlands entered the official register.

6 January 2025

Rated Good overall

Report published 6 January 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 7 June 2022, rated Requires improvement

Inspected 27 January 2020, rated Good

Inspected 14 June 2017, rated Good

Inspected 6 April 2016, rated Requires improvement

Registration details

Registration statusActive
Registered20 January 2011
Registered managerMrs Lisa Ann Hall
Council areaLeicester South
Integrated care boardNHS Leicester, Leicestershire and Rutland Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

Ratcliffe Road, Leicester, Leicestershire, LE2 3TEOpen in Google Maps

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Frequently asked questions

What types of care is Stoneygate Ashlands registered for?

Stoneygate Ashlands is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Mental Health, Physical disabilities and Sensory impairment.

How many Rooms does Stoneygate Ashlands have?

There are 37 Single Rooms.

What is Stoneygate Ashlands's CQC rating?

Stoneygate Ashlands is rated Good by the Care Quality Commission (report published 6 January 2025). The full CQC inspection report is available at cqc.org.uk/location/1-131819914.

How many beds does Stoneygate Ashlands have?

Stoneygate Ashlands is registered for 37 beds.

Who is the registered manager at Stoneygate Ashlands?

The registered manager is Mrs Lisa Ann Hall.

When was Stoneygate Ashlands last inspected?

The Care Quality Commission published its latest report on Stoneygate Ashlands on 6 January 2025.

Where is Stoneygate Ashlands located?

Stoneygate Ashlands is located in Leicester, United Kingdom.

When did Stoneygate Ashlands register with CQC?

Stoneygate Ashlands first registered on 20 January 2011.

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Information disclaimer. Information regarding Stoneygate Ashlands is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.