Stella House Residential Care Home

“Dates of assessment: 8 January 2026 to 31 January 2026. Stella House is a 40 bedded residential care home, supporting older people, including people living with dementia. At the time of our assessment there were 35 people living at the service. We visited on 8 January 2026 and 14 January 2026. This was a planned assessment based on our previous rating.”

“The provider ensured safe staffing levels were in place and staff had the training and support to carry out their role. Recruitment procedures were in place but not always clearly recorded to show robust checks had been made. There was an established staff team who knew people well and fostered caring and trusting relationships. The service had a supportive culture and risks to people’s health, safety and wellbeing were mostly assessed appropriately and regularly reviewed. However, documentation was not always completed accurately or effectively to demonstrate people’s care and support was managed safely. Medicines were not robustly managed and improvements were required to ensure safe and consistent practice. The service was homely and well maintained.”