South Haven Lodge Care Home
69-73 Portsmouth Road, Woolston, Southampton, Hampshire, SO19 9BE · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 27 November 2025
“We carried out this inspection from 13 August 2025 to 28 August 2025. We inspected the service after receiving concerns in relation to safeguarding and safe care and treatment. We reviewed 17 quality statements. At the last inspection we found a breach of regulation in relation to safe care and treatment around the management of medicines and environmental concerns. During this inspection, we found enough improvement had been made and the provider was no longer in breach of safe care and treatment in relation to the environment; However, although improvements had been made, we found a continued breach of regulation in relation to safe care and treatment in relation to the management of medicines.”
“The service is a care home which also provides nursing care for up to a maximum of 46 older people, some of whom live with dementia. At the time of our inspection there were 15 people using the service.”
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“Medicines were not managed safely, for example, administration records did not always contain sufficient information to guide staff to give medicines as prescribed.”
“Care plans and risk assessments contained some contradictory information which meant staff did not always have clear guidance on how to support people safely.”
“There were enough staff who were recruited in line with the provider’s policy, to support people safely.”
“Staff received training to raise and respond to safeguarding concerns both internally and to external agencies. The service was clean and well maintained.”
“Staff ensured people’s care and support met individual needs and preferences. There was a dedicated management and senior leadership team who led the service. Staff were able to raise concerns and told us managers were approachable and supportive.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
South Haven Lodge Care Home entered the official register.
Rated Requires improvement overall
Report published 27 November 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 7 December 2022, rated Requires improvement
Inspected 4 November 2021, rated Requires improvement
Inspected 6 January 2021, rated Requires improvement
Inspected 21 January 2020, rated Good
Inspected 30 March 2017, rated Good
Inspected 29 July 2014, rated Good
Registration details
Location
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Frequently asked questions
What types of care is South Haven Lodge Care Home registered for?
South Haven Lodge Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Mental Health.
How many Rooms does South Haven Lodge Care Home have?
There are 46 Single Rooms.
What is South Haven Lodge Care Home's CQC rating?
South Haven Lodge Care Home is rated Requires improvement by the Care Quality Commission (report published 27 November 2025). The full CQC inspection report is available at cqc.org.uk/location/1-141202476.
How many beds does South Haven Lodge Care Home have?
South Haven Lodge Care Home is registered for 46 beds.
When was South Haven Lodge Care Home last inspected?
The Care Quality Commission published its latest report on South Haven Lodge Care Home on 27 November 2025.
Where is South Haven Lodge Care Home located?
South Haven Lodge Care Home is located in Southampton, United Kingdom.
When did South Haven Lodge Care Home register with CQC?
South Haven Lodge Care Home first registered on 18 January 2011.
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Information disclaimer. Information regarding South Haven Lodge Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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