Serenata Care Ltd Trading as Two Cedars
81 Dunyeats Road, Broadstone, Dorset, BH18 8AF · View on map
Overview
Serenata Care Ltd Trading as Two Cedars is a residential care home located in Broadstone, Dorset, BH18 8AF. The home is registered to accommodate up to 17 residents.
The home provides Residential Care services. It is operated by Serenata Care Ltd.
Key facts
The inspection record
Overall
Requires improvement
Report published 2 July 2026
“Date of assessment: 14 May to 20 May 2026. Serenata Care Ltd Trading as Two Cedars is a residential care home in Poole. It is registered to provide care and support for up to 17 people. 10 people were living at the home during this inspection. This inspection was prompted by concerns we received about the safety of care provision. The provider was in breach of legal regulations relating to safe care and treatment and good governance.”
“Staff were not always recruited safely and did not have regular supervision or checks of their practice. Medicines were not always managed safely. Governance systems were either not in place or not always operating effectively, as they had not identified the shortfalls we found during this inspection. Records showed no action had been taken to address actions identified on the Fire risk assessment and water hygiene risk assessment.”
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“We asked the provider for an action plan in response to the shortfalls found at this inspection.”
“People had person centred care plans in place. Staff were kind and caring, treating people with dignity and respect. There had been a recent change in managers. Staff felt supported and appreciated by the new manager and told us the new manager was working hard to drive improvement within the home.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Serenata Care Ltd Trading as Two Cedars entered the official register.
Rated Requires improvement overall
Report published 2 July 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 16 April 2019, rated Good
Inspected 20 October 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Serenata Care Ltd Trading as Two Cedars registered for?
Serenata Care Ltd Trading as Two Cedars is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Caring for adults over 65 yrs.
How many Rooms does Serenata Care Ltd Trading as Two Cedars have?
There are 17 Single Rooms.
What is Serenata Care Ltd Trading as Two Cedars's CQC rating?
Serenata Care Ltd Trading as Two Cedars is rated Requires improvement by the Care Quality Commission (report published 2 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-18187635901.
How many beds does Serenata Care Ltd Trading as Two Cedars have?
Serenata Care Ltd Trading as Two Cedars is registered for 17 beds.
Who is the registered manager at Serenata Care Ltd Trading as Two Cedars?
The registered manager is Mrs Ann-Marie Holder.
When was Serenata Care Ltd Trading as Two Cedars last inspected?
The Care Quality Commission published its latest report on Serenata Care Ltd Trading as Two Cedars on 2 July 2026.
Where is Serenata Care Ltd Trading as Two Cedars located?
Serenata Care Ltd Trading as Two Cedars is located in Broadstone, United Kingdom.
When did Serenata Care Ltd Trading as Two Cedars register with CQC?
Serenata Care Ltd Trading as Two Cedars first registered on 28 February 2024.
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Information disclaimer. Information regarding Serenata Care Ltd Trading as Two Cedars is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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