Roxburgh House Care Home

“We found good practice in relation to risk management. Through our observations it was clear staff knew people well and took the necessary action to protect them from the risk of harm. Staff were caring and our observations found they had formed close bonds with the people living at the home. Staff ensured people's independence was promoted and choices respected. We identified some improvements were needed to the level of detail in people's care plans and staff training. The registered manager was responsive to our findings and outlined the action they would take to improve these areas. You can find more details about our findings in the evidence category findings below.”