Raven House

“We inspected the service as it has not been inspected since first registering with CQC. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“We found people received high quality individualised support which focused on their goals, aspirations and meeting their care needs. Staff and leaders had a clear ethos of putting the person at the centre of their care and practices and approaches used within the service supported this. Medication was safely administered and leaders focused on the approach to “Stop Over Medicating People with a Learning Disability” (STOMP) and there were close working relationships with health and social care professionals. Leaders had a robust and detailed oversite of the quality of care provided.”