Queens Lodge Nursing Home

“Date of inspection: 12 and 13 January 2026. Queens Lodge Nursing Home provides care for up to 56 people and, at the time of inspection, supported 28 people, primarily older adults and those with physical disabilities. The inspection was triggerd following a a period of transition coupled with a short period of concern from partner organisations. In response to this, the provider has worked hard by recruiting an experienced manager, who stated they would be applying to register with CQC. The short period of concern has now been resolved where consistent high standards of care were being provided.”

“The environment was clean, bright and homely, with robust infection prevention measures in place. Safeguarding systems were effective, and staff were confident concerns would be acted upon. Medicines were generally managed safely, with strong protocols for covert and ‘as and when required’ (PRN) medication, although there were some gaps in medication charts. Staffing levels were sufficient, but deployment required improvement as call bells sometimes were not answered promptly at busy times.”