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Unclaimed listing CQC record · synced 12 October 2026

Primrose House

45 Atlantic Way, Westward Ho, Bideford, Devon, EX39 1JD · View on map

Dementia CareResidential CarePhysical disabilitiesSensory impairment
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding
Safe GoodWell-led GoodCaring GoodResponsive GoodEffective Good

Inspected 14 March 2023

Beds
30
CQC rating
Good
Registered
2016
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Overview

Primrose House is a care home located in Bideford, Devon, EX39 1JD. It provides services for residents requiring dementia and residential care.

The home provides Dementia Care and Residential Care services. It also accommodates residents with physical disabilities and sensory impairment.

Key facts

Beds30

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Inspected 14 March 2023

SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood
INSPECTED 14 MARCH 2023 · CQC LOCATION ID 1-2998461300 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

24 Oct 2016

Registered with CQC

Primrose House entered the official register.

14 March 2023

Rated Good overall

Inspected 14 March 2023 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 29 January 2021, not rated

Inspected 31 October 2018, rated Good

Inspected 22 March 2018, rated Requires improvement

Inspected 10 October 2017, rated Requires improvement

Inspected 8 December 2016, rated Requires improvement

Registration details

Registration statusActive
Registered24 October 2016
Registered managerMrs Kathryn Elizabeth Southouse
Council areaTorridge and Tavistock
Integrated care boardNHS Devon Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

45 Atlantic Way, Westward Ho, Bideford, Devon, EX39 1JDOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Primrose House registered for?

Primrose House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Physical disabilities and Sensory impairment.

How many Rooms does Primrose House have?

There are 30 Single Rooms.

What is Primrose House's CQC rating?

Primrose House is rated Good by the Care Quality Commission (inspected 14 March 2023). The full CQC inspection report is available at cqc.org.uk/location/1-2998461300.

How many beds does Primrose House have?

Primrose House is registered for 30 beds.

Who is the registered manager at Primrose House?

The registered manager is Mrs Kathryn Elizabeth Southouse.

When was Primrose House last inspected?

The Care Quality Commission last inspected Primrose House on 14 March 2023.

Where is Primrose House located?

Primrose House is located in Bideford, United Kingdom.

When did Primrose House register with CQC?

Primrose House first registered on 24 October 2016.

How Bideford compares

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Information disclaimer. Information regarding Primrose House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.