Old School House

“Old School House is a care home for older people and people living with dementia. This assessment took place between 23 January 2024 and 8 March 2024. We completed this assessment on 8 March 2024. It included a site visit on 13 February 2024. Assessment of people’s care needs were managed well and there was regular involvement of other agencies to meet healthcare needs. Staff worked well together to ensure consistency of people’s care. There was a supportive working culture at the service and staff knew how to raise concerns. Improvements had been made to practice in relation to consent to care and treatment. Improvements were required to safeguarding practice, to ensure all incidents were consistently reported to the local authority. The provider also needed to ensure there was consistent practice in notifying us about all incidents it was required to, such as injuries and safeguarding concerns.”

“The registered manager and deputy manager provided leadership at the service. There were potential safety risks at the premises, which were responded to promptly when mentioned to the provider. However, these and the other areas for improvement had not been identified by the provider as part of their monitoring processes.”