Nevin House

“Date of Assessment: 04 February to 06 February 2025. Nevin House is a residential care home for people with a learning disabilities and autistic people. This inspection was prompted due to aged rating, we also received some information of concern from the Local Authority. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“We identified 5 breaches of legal regulation in relation to safe environments, staffing, person centred care, consent and governance. The provider did not have effective governance systems in place to monitor and improve the quality of the service. The service did not always ensure recommendations to learn and improve were embedded. Robust plans were not always in place to support people to manage risks effectively. Facilities and equipment were not always safe and well-maintained, ensuring risks to people were mitigated. Staff did not always receive appropriate training to carry out their role effectively and safely. Medicines were not always stored, administered and managed safely. The provider took immediate action to make improvements around training and environment we found were required at this inspection. People were not always involved in the planning of their care. Staff told us they enjoyed their roles and could contact leaders if they needed support. People had access to activities and were supported by regular staff.”