Meadow View Care Home

“We assessed a total of 21 quality statements from the safe, effective and well led key questions and found good practice. The scores for these areas have been combined with scores based on the key question ratings from the last inspection. The service had made improvements and was no longer in breach of regulations.”

“There was a calm atmosphere at the home. Staff spoke positively about their work and the people they supported. People were supported by staff who understood their care and support needs.”

“Medicines were managed safely. We observed there were sufficient staff deployed at the time of our assessment to meet people’s needs. Risks were assessed, monitored and managed. The home was clean and well maintained.”

“The new manager understood legislation and regulation. Managers demonstrated their awareness of the importance of promoting people’s rights and independence. Staff had been recruited safely. Staff and leaders demonstrated a positive, compassionate, listening culture which promoted trust and understanding between them and people using the service. There was a focus on learning and improvement. Governance measures were effective in identifying service shortfalls and assessed, monitored and mitigated risks relating to people’s health, safety and welfare.”