Marian House Care Home

“The last rating for this service was good (published 13 September 2019). This assessment was carried out because of the length of time since our last rating. At this assessment the rating has remained good.”

“Staff assessed people’s needs and planned their care. However, some care plans needed updating to provide greater clarity about people’s needs when these had changed. The environment was clean, although some practices increased the risk of the spread of infection. We discussed these issues with the registered manager, and they agreed to make improvements.”

“People using the service were safely cared for. Staff assessed risks and created plans to mitigate these. People received their medicines in a safe way and as prescribed.”

“There were enough staff to keep people safe and meet their needs. Staff had the training and information they needed to provide good quality care.”

“Staff worked with other professionals to make sure people stayed healthy. Staff monitored people’s health and wellbeing.”

“People took part in a range of activities. The service provided people with religious and spiritual support. People had enough information about the service.”

“The provider had systems to monitor and improve the quality of the service and to learn when things went wrong. Staff worked in partnership with other organisations to provide holistic care.”