Mandale Care Home
136 Acklam Road, Thornaby, Stockton On Tees, Cleveland, TS17 7JR · View on map
Mandale Care Home
Mandale Care Home
Overview
Mandale Care Home is located in Stockton On Tees, County Durham, TS17 7JR. The home accommodates residents requiring dementia and nursing care.
The home provides Dementia Care, Nursing Care, and Nursing Dementia Care services. It also offers support for individuals with learning disabilities.
Key facts
The inspection record
Overall
Requires improvement
Report published 31 July 2025
“Mandale Care Home is a care home providing accommodation and personal care for older adults, younger adults, people living with dementia and people with a learning disability. Staff were not supporting anyone whose primary need was associated with a learning disability or autism. Mandale Care Home is registered to accommodate up to 57 people. At the time of the assessment, there were 42 people using the service. Dates of assessment 1 May 2025 to 16 May 2025. At the last inspection in December 2024, we rated this service overall good.”
“The inspection was prompted in part by notification of an incident following which a person using the service sustained a serious injury. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this inspection did not examine the circumstances of the incident. However, the information shared with CQC about the incident indicated potential concerns about the management of risk of falls from height. This inspection examined those risks.”
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“At this assessment we found the service was not always identifying risk and taking appropriate action. There was a lack of robust record keeping and effective oversight from the management and provider and a breach of regulation 17 was found.”
“The service has been rated requires improvement in safe and well-led. Improvements were needed to provider oversight and quality monitoring systems. Safe recruitment practices were followed and there were enough staff to meet people’s needs. Staff were knowledgeable of safeguarding procedures and how to keep people safe from harm and abuse. There was a registered manager in post who was supported by a regional manager and the provider.”
“Governance systems were in place; however, audits were not always effective in identifying shortfalls. For example, in relation to effective record keeping to identify risk. The leadership team were responsive to feedback and made some immediate improvements. They also offered assurances on the action they would take to embed and sustain improvements.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Mandale Care Home entered the official register.
Rated Requires improvement overall
Report published 31 July 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 26 January 2023, rated Requires improvement
Inspected 13 January 2021, not rated
Inspected 12 August 2020, not rated
Inspected 2 July 2019, rated Good
Inspected 3 May 2018, rated Requires improvement
Inspected 24 October 2016, rated Requires improvement
Inspected 13 November 2014, rated Requires improvement
Registration details
Location
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Frequently asked questions
What types of care is Mandale Care Home registered for?
Mandale Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Learning disabilities.
How many Rooms does Mandale Care Home have?
There are 57 Single Rooms.
What is Mandale Care Home's CQC rating?
Mandale Care Home is rated Requires improvement by the Care Quality Commission (report published 31 July 2025). The full CQC inspection report is available at cqc.org.uk/location/1-146749347.
How many beds does Mandale Care Home have?
Mandale Care Home is registered for 57 beds.
Who is the registered manager at Mandale Care Home?
The registered manager is Miss Karen Anita Clarkson.
When was Mandale Care Home last inspected?
The Care Quality Commission published its latest report on Mandale Care Home on 31 July 2025.
Where is Mandale Care Home located?
Mandale Care Home is located in Stockton On Tees, United Kingdom.
When did Mandale Care Home register with CQC?
Mandale Care Home first registered on 21 January 2011.
How Stockton On Tees compares
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Information disclaimer. Information regarding Mandale Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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