Lyles House

“Lyles House is a residential care home providing accommodation and personal care for up to 20 people. We carried out this assessment to review progress following the findings of our previous assessment in January 2024. At the time of our assessment visit, there were 9 people living at the service, some of who were living with dementia. The assessment was unannounced, and included a site visit in the early hours on 6 August 2024. We found systems were in place to ensure people received safe care and treatment. People were safeguarded from the risk of harm and abuse. We observed there to be enough staff to meet peoples needs, and people told us staff were responsive to their needs. There were robust quality assurance processes in place. The management team at the service demonstrated transparency and had taken effective action in response to the findings of our previous assessment.”