Lindly House Care Home
241 Longton Road, Trentham, Stoke On Trent, Staffordshire, ST4 8DQ · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 22 February 2026
“Date of inspection was 15 January 2026. Lindly House is a care home providing accommodation and support for up to 10 people. At the time of our inspection there were 8 people using the service. This inspection was undertaken in response to concerns raised with the Care Quality Commission about poor care provision at Lindly House.”
“At the last inspection, the service was rated good in all areas. At this assessment the service is rated as requires improvement. We completed an assessment looking at all quality statements as this was the service’s first assessment under the single assessment framework.”
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“The provider had not kept up to date with relevant legislation. Improvements were required to the environment to ensure it was safe, and risk assessments were not always followed to prevent harm from occurring. However, the environment was homely and welcoming.”
“The provider’s systems to monitor and continually improve the service had not been effective in ensuring everyone using the service received safe and effective care.”
“Staff were knowledgeable and understood their responsibilities when raising safeguarding concerns. They had received appropriate training and felt supported by the management team. However, there were insufficient staff during night-time hours to ensure people’s safety in the event of an emergency. Medicines and infection prevention and control were managed safely, and the environment was clean and homely.”
“Staff treated people with dignity and respect. However, people were not always supported to make choices about their care, and the principles of the Mental Capacity Act were not consistently applied.”
“Management and staff were kind and caring and supported people to take part in activities they enjoyed. Food was plentiful, and people were offered meal choices in line with their preferences.”
“The provider supported people to access healthcare professionals when required. However, not all people experienced equal opportunities due to inconsistent support in respecting their decisions, choices, and sensory needs. People nearing the end of life had plans in place, although some experienced limited support when planning for their future care.”
“Staff felt confident to raise concerns and the provider fostered a workforce that reflected a range of backgrounds and experiences. The registered manager was experienced and focused on meeting people’s needs. However, the provider’s oversight systems had not been effective in identifying and driving improvements, resulting in people not always receiving safe and effective care.”
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Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Lindly House Care Home entered the official register.
Rated Requires improvement overall
Report published 22 February 2026 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 21 January 2021, not rated
Inspected 22 January 2019, rated Good
Inspected 28 January 2016, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Lindly House Care Home registered for?
Lindly House Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.
How many Rooms does Lindly House Care Home have?
There are 10 Single Rooms.
What is Lindly House Care Home's CQC rating?
Lindly House Care Home is rated Requires improvement by the Care Quality Commission (report published 22 February 2026). The full CQC inspection report is available at cqc.org.uk/location/1-118059311.
How many beds does Lindly House Care Home have?
Lindly House Care Home is registered for 10 beds.
Who is the registered manager at Lindly House Care Home?
The registered manager is Mrs Kerry Louise Emery.
When was Lindly House Care Home last inspected?
The Care Quality Commission published its latest report on Lindly House Care Home on 22 February 2026.
Where is Lindly House Care Home located?
Lindly House Care Home is located in Stoke On Trent, United Kingdom.
When did Lindly House Care Home register with CQC?
Lindly House Care Home first registered on 17 January 2011.
How Stoke On Trent compares
6 rated care homes nearby
Current overall ratings of the nearest rated homes to Lindly House Care Home.
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Information disclaimer. Information regarding Lindly House Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01782657541