Lincroft Meadow Care Home

“We found that people were protected and kept safe by a team of caring and skilled staff who knew them well.”

“There were sufficient staff to meet people's needs and staff had time to spend with people. People's nutritional needs were met and staff supported people to maintain a healthy diet. Where people had specific dietary needs, these were met.”

“Risk assessments were carried out and promoted positive risk taking, which enabled people to live their lives as they chose. People received their medicines safely. Records relating to risks and medicines were accurate and up to date.”

“Staff were happy working at the service and told us they felt supported and listened to by management. Staff received appropriate training and supervision for their role.”

“There was a good culture within the service. Lessons learnt from accidents and incidents were shared with staff and staff were aware of how to keep people safe.”

“Staff worked closely with external professionals, both health and social care, to help ensure they provided the most appropriate care to people.”

“Governance arrangements were robust, and management and staff looked for ways to continually improve the service.”