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Unclaimed listing CQC record · synced 19 October 2026

Lavender Villa

Grosvenor Villas, Lightfoot Street, Hoole, Chester, CH2 3AD · View on map

Dementia CareNursing CareNursing Dementia CareMental HealthPhysical disabilities
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive GoodEffective Good

Inspected 28 September 2021

Beds
40
CQC rating
Requires improvement
Registered
2019

Lavender Villa

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Overview

Key facts

Beds40

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Inspected 28 September 2021

SafeRequires improvement
Well-ledRequires improvement
CaringGood
ResponsiveGood
EffectiveGood
INSPECTED 28 SEPTEMBER 2021 · CQC LOCATION ID 1-6739393864 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

15 Apr 2019

Registered with CQC

Lavender Villa entered the official register.

28 September 2021

Rated Requires improvement overall

Inspected 28 September 2021 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 25 February 2020, rated Requires improvement

Inspected 29 December 2018, rated Requires improvement

Registration details

Registration statusActive
Registered15 April 2019
Registered managerMrs Jenna Louise Pollard, Ms Nicola Michelle Townley, Ms Nicola Michelle Townley
Council areaChester North and Neston
Integrated care boardNHS Cheshire and Merseyside Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

Grosvenor Villas, Lightfoot Street, Hoole, Chester, CH2 3ADOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Lavender Villa registered for?

Lavender Villa is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care. Listed specialisms include Mental Health and Physical disabilities.

How many Rooms does Lavender Villa have?

There are 40 Single Rooms.

What is Lavender Villa's CQC rating?

Lavender Villa is rated Requires improvement by the Care Quality Commission (inspected 28 September 2021). The full CQC inspection report is available at cqc.org.uk/location/1-6739393864.

How many beds does Lavender Villa have?

Lavender Villa is registered for 40 beds.

Who is the registered manager at Lavender Villa?

The registered manager is Mrs Jenna Louise Pollard, Ms Nicola Michelle Townley, Ms Nicola Michelle Townley.

When was Lavender Villa last inspected?

The Care Quality Commission last inspected Lavender Villa on 28 September 2021.

Where is Lavender Villa located?

Lavender Villa is located in Chester, United Kingdom.

When did Lavender Villa register with CQC?

Lavender Villa first registered on 15 April 2019.

How Chester compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Lavender Villa.

5 rated Good or better
1
Good or better Below Good

Care homes near Chester

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Information disclaimer. Information regarding Lavender Villa is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.