Knappe Cross Care Centre
Brixington Lane, Exmouth, Devon, EX8 5DL · View on map
Overview
Knappe Cross Care Centre is a care home located in Exmouth, Devon, serving residents with dementia and nursing needs. It is registered to accommodate up to 42 residents.
The home provides Dementia Care, Nursing Care, and Nursing Dementia Care services.
Key facts
The inspection record
Overall
Good
Report published 22 July 2025
“Date of assessment 28 May and 3 June 2025. We carried out assessment site visits on both days.”
“Knappe Cross Care Centre is registered to provide accommodation and nursing or personal care to up to 42 people. The service is a nursing home providing support to older people living with dementia. At the time of the inspection there were 34 people living at the care home.”
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“At out last inspection, December 2024, the service was rated requires improvement. At this assessment, the service has improved and is rated good.”
“We assessed this service to follow up on the warning notices we served following our last assessment in December 2024. The provider had met the concerns identified in the warning notice. They are no longer in breach of legal regulation in relation to good governance.”
“The providers management team had worked hard to make the improvements needed and were passionate about doing things right for both people using the service and staff. There was a strong learning culture at the home after a difficult period.”
“Staff felt comfortable raising concerns and trusted the new registered manager and operations manager.”
“Deprivation of Liberty Safeguards (DoLS) were well-managed. DoLS is a legal protections under the Mental Capacity Act 2005 (MCA), to protect the rights of people in care homes who lack the capacity to consent to their care arrangements, and who may be deprived of their liberty as a result. Staff had access to the information they needed to ensure they supported people appropriately in line with the MCA.”
“Risks were assessed and monitored, and the home was safe and clean. Regular checks and required maintenance were completed.”
“Staff received relevant training, confirmed by an accurate training matrix. Recruitment processes were thorough, with all necessary checks completed.”
“People’s needs were assessed using a dependency tool to ascertain the staffing levels needed. However the operations manager told us the day after our site visit, they had reviewed feedback from people and staff and looked at the layout and scale of the home and increased the morning staffing level.”
“Staff were kind and respectful. Most call bells were answered quickly, although 1 delay was reported and was being investigated.”
“Staff handled medicines safely with clear guidance for staff.”
“Senior staff conducted regular audits and checks. These helped to improve the service.”
“Staff reviewed incidents to learn from them, and people their relatives and staff were kept informed and involved.”
“However, some people said there were times when no staff were in the lounge, and they did not have access to a call bell. The management team addressed this.”
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Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Knappe Cross Care Centre entered the official register.
Rated Good overall
Report published 22 July 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 8 December 2022, rated Requires improvement
Inspected 15 December 2020, not rated
Inspected 4 July 2017, rated Good
Inspected 31 May 2016, rated Requires improvement
Inspected 16 July 2015, rated Requires improvement
Registration details
Location
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Frequently asked questions
What types of care is Knappe Cross Care Centre registered for?
Knappe Cross Care Centre is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care.
How many Rooms does Knappe Cross Care Centre have?
There are 42 Single Rooms.
What is Knappe Cross Care Centre's CQC rating?
Knappe Cross Care Centre is rated Good by the Care Quality Commission (report published 22 July 2025). The full CQC inspection report is available at cqc.org.uk/location/1-143411142.
How many beds does Knappe Cross Care Centre have?
Knappe Cross Care Centre is registered for 42 beds.
Who is the registered manager at Knappe Cross Care Centre?
The registered manager is Mr Amon Vincent Harry Vhinyu.
When was Knappe Cross Care Centre last inspected?
The Care Quality Commission published its latest report on Knappe Cross Care Centre on 22 July 2025.
Where is Knappe Cross Care Centre located?
Knappe Cross Care Centre is located in Exmouth, United Kingdom.
When did Knappe Cross Care Centre register with CQC?
Knappe Cross Care Centre first registered on 10 January 2011.
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Information disclaimer. Information regarding Knappe Cross Care Centre is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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