Kingswood Court Care Home

“Governance systems at the home had improved with audits identifying any shortfalls. Regular audits were being undertaken at both service and provider levels. The audits helped to identify any gaps in people's care records. We did not identify any shortfalls in relation food, fluid, and repositioning charts. The provider had moved over to an electronic care planning system. This alerted staff when tasks had not been completed and was kept under review by the registered manager, deputy, and nurses.”

“Since the last inspection of the home a new registered manager was in post who worked closely with the deputy manager. The regional directorcontinued to visit the home and undertook regular audits.”

“Systems and processes were in place to assess risks to people and ensure they were safeguarded from avoidable harm. People’s care records contained risk assessments of the individual risks identified for people. This included risks in relations to skin care, falls and choking. We found the environment to be in a good state of repair with the redecoration of many areas of the home, since the last inspection. Good infection, prevention, and control practices were maintained and checks of the environment and equipment were undertaken. Safeguarding referrals had been made by the home appropriately and investigated. The staff had a good understanding of the safeguarding procedures they should follow.”

“Staffing levels at the home were closely monitored, with the staff team of nurses, care assistants and housekeeping, designated to each floor. The registered manager used a dependency tool as a guide to determine the staffing levels needed to meet the needs of people. Recruitment practices at the home continued to be safe. The staff had the appropriate training to help them undertake their role.”