Job's Close Residential Home for the Elderly Limited
Lodge Road, Knowle, Solihull, West Midlands, B93 0HF · View on map
Overview
Key facts
The inspection record
Overall
Requires improvement
Report published 11 June 2025
“Date of Assessment: 13 February 2025 to 26 February 2025. Job’s Close is a care home providing personal care and accommodation for up to 35 people run by a charitable organisation. At the time of this assessment the service was supporting 29 people, some who lived with dementia. This assessment was carried out following information of concern we had received about the quality of care. We found breaches of the legal regulations in relation to safe care and treatment, good governance, staffing and fit and proper persons employed. We found no evidence that people had been harmed, however, systems were either not in place or robust enough to demonstrate governance was effectively managed.”
“We found medicines were not always stored, handled or managed safely because records relating to the administration of people’s medicines were not fully completed. This was not in line with best practice or the provider’s policy. We found significant concerns relating to environmental risks and fire safety. The environment had not been well maintained and risks we identified had not been assessed or mitigated.”
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“The service lacked effective systems and processes for managerial oversight. Audits did not identify or action the issues we found at the service. People had support plans, but risks were not consistently identified, assessed and or well managed. Staff did not always have sufficient guidance to provide safe care to people with known health conditions. Auditing and quality assurance processes were ineffective. Records relating to people’s care and treatment were not always accurate or up to date to reflect people’s current needs. Staff were not always recruited safely.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
Contains public sector information licensed under the Open Government Licence v3.0.
Record timeline
Registered with CQC
Job's Close Residential Home for the Elderly Limited entered the official register.
Rated Requires improvement overall
Report published 11 June 2025 by the Care Quality Commission.
Record last synced
Details refreshed from CQC's official feed. We re-sync weekly.
Older reports from the CQC's previous inspection approach
Inspected 28 January 2021, not rated
Inspected 16 April 2018, rated Good
Inspected 19 October 2015, rated Good
Registration details
Location
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Frequently asked questions
What types of care is Job's Close Residential Home for the Elderly Limited registered for?
Job's Close Residential Home for the Elderly Limited is registered with the Care Quality Commission (CQC) to provide Residential Care.
How many Rooms does Job's Close Residential Home for the Elderly Limited have?
There are 35 Single Rooms.
What is Job's Close Residential Home for the Elderly Limited's CQC rating?
Job's Close Residential Home for the Elderly Limited is rated Requires improvement by the Care Quality Commission (report published 11 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-110397879.
How many beds does Job's Close Residential Home for the Elderly Limited have?
Job's Close Residential Home for the Elderly Limited is registered for 35 beds.
Who is the registered manager at Job's Close Residential Home for the Elderly Limited?
The registered manager is Mrs Eileen Carlton.
When was Job's Close Residential Home for the Elderly Limited last inspected?
The Care Quality Commission published its latest report on Job's Close Residential Home for the Elderly Limited on 11 June 2025.
Where is Job's Close Residential Home for the Elderly Limited located?
Job's Close Residential Home for the Elderly Limited is located in Solihull, United Kingdom.
When did Job's Close Residential Home for the Elderly Limited register with CQC?
Job's Close Residential Home for the Elderly Limited first registered on 10 December 2010.
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GoodRun Job's Close Residential Home for the Elderly Limited?
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Information disclaimer. Information regarding Job's Close Residential Home for the Elderly Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.