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Unclaimed listing CQC record · synced 12 October 2026

Job's Close Residential Home for the Elderly Limited

Lodge Road, Knowle, Solihull, West Midlands, B93 0HF · View on map

Residential Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe InadequateEffective Requires improvementCaring Good carried forwardResponsive Good carried forwardWell-led Requires improvement

Report published 11 June 2025

Beds
35
CQC rating
Requires improvement
Registered
2010
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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 11 June 2025

SafeInadequate
EffectiveRequires improvement
CaringGood carried forward
ResponsiveGood carried forward
Well-ledRequires improvement

“Date of Assessment: 13 February 2025 to 26 February 2025. Job’s Close is a care home providing personal care and accommodation for up to 35 people run by a charitable organisation. At the time of this assessment the service was supporting 29 people, some who lived with dementia. This assessment was carried out following information of concern we had received about the quality of care. We found breaches of the legal regulations in relation to safe care and treatment, good governance, staffing and fit and proper persons employed. We found no evidence that people had been harmed, however, systems were either not in place or robust enough to demonstrate governance was effectively managed.”

“We found medicines were not always stored, handled or managed safely because records relating to the administration of people’s medicines were not fully completed. This was not in line with best practice or the provider’s policy. We found significant concerns relating to environmental risks and fire safety. The environment had not been well maintained and risks we identified had not been assessed or mitigated.”

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“The service lacked effective systems and processes for managerial oversight. Audits did not identify or action the issues we found at the service. People had support plans, but risks were not consistently identified, assessed and or well managed. Staff did not always have sufficient guidance to provide safe care to people with known health conditions. Auditing and quality assurance processes were ineffective. Records relating to people’s care and treatment were not always accurate or up to date to reflect people’s current needs. Staff were not always recruited safely.”

“We have asked the provider for an action plan in response to the concerns found at this assessment.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 11 JUNE 2025 · CQC LOCATION ID 1-110397879 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

10 Dec 2010

Registered with CQC

Job's Close Residential Home for the Elderly Limited entered the official register.

11 June 2025

Rated Requires improvement overall

Report published 11 June 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 28 January 2021, not rated

Inspected 16 April 2018, rated Good

Inspected 19 October 2015, rated Good

Registration details

Registration statusActive
Registered10 December 2010
Registered managerMrs Eileen Carlton
Council areaMeriden and Solihull East
Integrated care boardNHS Birmingham and Solihull Integrated Care Board
Client groupOlder Adults

Location

Lodge Road, Knowle, Solihull, West Midlands, B93 0HFOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Job's Close Residential Home for the Elderly Limited registered for?

Job's Close Residential Home for the Elderly Limited is registered with the Care Quality Commission (CQC) to provide Residential Care.

How many Rooms does Job's Close Residential Home for the Elderly Limited have?

There are 35 Single Rooms.

What is Job's Close Residential Home for the Elderly Limited's CQC rating?

Job's Close Residential Home for the Elderly Limited is rated Requires improvement by the Care Quality Commission (report published 11 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-110397879.

How many beds does Job's Close Residential Home for the Elderly Limited have?

Job's Close Residential Home for the Elderly Limited is registered for 35 beds.

Who is the registered manager at Job's Close Residential Home for the Elderly Limited?

The registered manager is Mrs Eileen Carlton.

When was Job's Close Residential Home for the Elderly Limited last inspected?

The Care Quality Commission published its latest report on Job's Close Residential Home for the Elderly Limited on 11 June 2025.

Where is Job's Close Residential Home for the Elderly Limited located?

Job's Close Residential Home for the Elderly Limited is located in Solihull, United Kingdom.

When did Job's Close Residential Home for the Elderly Limited register with CQC?

Job's Close Residential Home for the Elderly Limited first registered on 10 December 2010.

How Solihull compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Job's Close Residential Home for the Elderly Limited.

5 rated Good or better
1
Good or better Below Good

Care homes near Solihull

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Information disclaimer. Information regarding Job's Close Residential Home for the Elderly Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.