Huntercombe Hall Care Home

“Date of assessment 30 October 2025 to 9 December 2025. The onsite and offsite inspection commenced due to CQC receiving concerns.”

“Staff were recruited safely, received training and supervisions. Staff managed people’s medicines safely. People’s needs were assessed and care and treatment was delivered in line with their needs. People’s dignity and ability to make choices were respected, and independence was promoted.Care plans were reviewed, and people were referred to health professionals as required. People had access to health care professionals when they needed them. The registered manager and staff worked in partnership with health professionals. The provider promoted a learning culture and shared lessons learnt to drive improvement. People and relatives could raise concerns. The provider assessed and managed the risk of infection. There were systems in place to monitor the quality and safety of the service. There was a welcoming and supportive environment in the home. The registered manager was visible across the home and was available for people, relatives and staff.”