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Unclaimed listing CQC record · synced 19 October 2026

Highbury House

36 Aston Road, Wem, Shrewsbury, Shropshire, SY4 5BA · View on map

Residential CareLearning disabilitiesPhysical disabilities
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe GoodEffective Requires improvementCaring GoodResponsive GoodWell-led Requires improvement

Report published 26 July 2024

Beds
9
CQC rating
Requires improvement
Registered
2020
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Overview

Key facts

Beds9

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 26 July 2024

SafeGood
EffectiveRequires improvement
CaringGood
ResponsiveGood
Well-ledRequires improvement

“Date of assessment 23 April to 30 May 2024.”

“Highbury house is a care home providing personal care for up to 11 autistic people and people with a learning disability and physical disabilities. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”

Show the full assessment summaryHide the rest of the summary

“This assessment was carried out in response to the provider’s previous inspection [21 October 2023], where the provider was rated as ‘inadequate’ and placed into special measures and there were breaches of regulation. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we user our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.”

“We carried out this assessment to check whether the provider had made improvements and was no longer in breach of regulation.”

“The provider had made enough improvement and was no longer in special measures. However, further improvements were identified to the overall governance of the care and support provided to people. This was a breach of regulation. Full information about CQC’s regulatory response to this is added to reports after any representations and appeals have been concluded. Please see the Effective and Well Led sections of this full report.”

“The overall rating for the service has changed from inadequate to requires improvement based on the findings of this inspection.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 26 JULY 2024 · CQC LOCATION ID 1-9110861419 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

27 Jul 2020

Registered with CQC

Highbury House entered the official register.

26 July 2024

Rated Requires improvement overall

Report published 26 July 2024 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 19 July 2023, rated Inadequate

Inspected 23 June 2022, rated Requires improvement

Inspected 25 July 2019, rated Good

Inspected 25 October 2016, rated Good

Registration details

Registration statusActive
Registered27 July 2020
Registered managerMrs Michelle Jane Hill
Council areaNorth Shropshire
Integrated care boardNHS Shropshire, Telford and Wrekin Integrated Care Board
Client groupYounger Adults

Location

36 Aston Road, Wem, Shrewsbury, Shropshire, SY4 5BAOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Highbury House registered for?

Highbury House is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities and Physical disabilities.

How many Rooms does Highbury House have?

There are 9 Single Rooms.

What is Highbury House's CQC rating?

Highbury House is rated Requires improvement by the Care Quality Commission (report published 26 July 2024). The full CQC inspection report is available at cqc.org.uk/location/1-9110861419.

How many beds does Highbury House have?

Highbury House is registered for 9 beds.

Who is the registered manager at Highbury House?

The registered manager is Mrs Michelle Jane Hill.

When was Highbury House last inspected?

The Care Quality Commission published its latest report on Highbury House on 26 July 2024.

Where is Highbury House located?

Highbury House is located in Shrewsbury, United Kingdom.

When did Highbury House register with CQC?

Highbury House first registered on 27 July 2020.

How Shrewsbury compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Highbury House.

5 rated Good or better
1
Good or better Below Good

Care homes near Shrewsbury

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Information disclaimer. Information regarding Highbury House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.