Heatherton House Care Home

“Date of assessment: 28 May 2025 to 3 July 2025. Heatherton House Care Home is a residential care home for up to 66 people. At the time of this assessment 41 people were using the service. The service provides care to younger adults, older people, some of whom are living with dementia and/or physical disabilities.”

“People’s needs were assessed and person-centred care records were in place. Care plans and risk assessments reflected people’s assessed needs and helped staff to support people. Staff knew people well and treated them as individuals. People were treated with kindness and compassion. People’s independence, dignity and privacy was respected. People received their medicines as prescribed. People had access to health care services.”