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Unclaimed listing CQC record · synced 12 October 2026

Hazelgrove Court Care Home

10-14 Randolph Street, Saltburn By The Sea, North Yorkshire, TS12 1LN · View on map

Dementia CareNursing CareNursing Dementia Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Requires improvement

Report published 24 March 2025

Beds
48
CQC rating
Requires improvement
Registered
2011
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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 24 March 2025

SafeRequires improvement
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledRequires improvement

“Hazelgrove Court Care Home is a care home providing accomodation, personal and nursing care for older adults, younger adults and people living with a dementia. It is registered to accommodate up to 48 people. At the time of the assessment there were 46 people resident at the home.”

“Dates of assessment 3 December 2024 to 7 February 2025. At the last inspection in May 2023, we rated the service requires improvement and found a breach of regulation relating to the governance and oversight of infection prevention and control (IPC) processes. This assessment was undertaken to follow up on those breaches.”

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“At this inspection we found the service had made some improvements in relation to infection prevention and control and the breach was now met. The service continues to be rated requires improvement in safe and well-led. We found a breach of regulation relating to the oversight and governance of medicines and associated care records. We have asked the provider for an action plan in response to the concerns found at this assessment.”

“Staff knew people well and worked with them to provide the care and support they needed. There were enough staff to meet people’s needs. Staff deployment concerns were being addressed by the current home manager who was embedding a whole home approach. A new quality assurance system was rolled out during the assessment with the aim of providing improved oversight, however, this was yet to be embedded, and its effectiveness evaluated.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 24 MARCH 2025 · CQC LOCATION ID 1-141351265 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

24 Jan 2011

Registered with CQC

Hazelgrove Court Care Home entered the official register.

24 March 2025

Rated Requires improvement overall

Report published 24 March 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 21 March 2023, rated Requires improvement

Inspected 7 February 2022, rated Requires improvement

Inspected 20 June 2018, rated Good

Inspected 5 May 2016, rated Good

Registration details

Registration statusActive
Registered24 January 2011
Council areaRedcar
Integrated care boardNHS North East and North Cumbria Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

10-14 Randolph Street, Saltburn By The Sea, North Yorkshire, TS12 1LNOpen in Google Maps

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Frequently asked questions

What types of care is Hazelgrove Court Care Home registered for?

Hazelgrove Court Care Home is registered with the Care Quality Commission (CQC) to provide Dementia Care, Nursing Care and Nursing Dementia Care.

How many Rooms does Hazelgrove Court Care Home have?

There are 48 Single Rooms.

What is Hazelgrove Court Care Home's CQC rating?

Hazelgrove Court Care Home is rated Requires improvement by the Care Quality Commission (report published 24 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-141351265.

How many beds does Hazelgrove Court Care Home have?

Hazelgrove Court Care Home is registered for 48 beds.

When was Hazelgrove Court Care Home last inspected?

The Care Quality Commission published its latest report on Hazelgrove Court Care Home on 24 March 2025.

Where is Hazelgrove Court Care Home located?

Hazelgrove Court Care Home is located in Saltburn By The Sea, United Kingdom.

When did Hazelgrove Court Care Home register with CQC?

Hazelgrove Court Care Home first registered on 24 January 2011.

How Saltburn By The Sea compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Hazelgrove Court Care Home.

5 rated Good or better
1
Good or better Below Good

Care homes near Saltburn By The Sea

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Information disclaimer. Information regarding Hazelgrove Court Care Home is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.