Grove Park

“Date of Assessment: 24 April 2025. Grove Park provides accommodation with nursing care for older people with nursing needs and some who were living with dementia. Our assessment was prompted by concerns around care delivery and the previous rating of the service. The provider was previously in breach of legal regulations. Improvements were found at this assessment and the provider was no longer in breach of the regulations. We identified some areas of improvement needed in respect to person centred care planning and systems of governance and audit. However, overall, people received good care that met their needs and protected their rights. The provider had a good learning culture and people could raise concerns. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met people’s needs, were clean and well-maintained. There were enough staff with the right skills and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff managed medicines well and involved people in planning any changes.”

“People were involved in assessments of their needs. Staff worked with all agencies involved in people’s care for the best outcomes. They monitored people’s health to support healthy living. Staff involved those important to people in people’s best interests where they did not have capacity.”