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Unclaimed listing CQC record · synced 12 October 2026

Fountains Court

19a, The Pastures, Coulby Newham, Middlesbrough, TS8 0UJ · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 4 July 2025

Beds
43
CQC rating
Good
Registered
2023

Fountains Court

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Overview

Fountains Court is a care home located in Middlesbrough, North Yorkshire, TS8 0UJ. The home provides services for residents requiring dementia and residential care.

The home provides Dementia Care and Residential Care services. It is registered to accommodate up to 43 residents.

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 4 July 2025

SafeGood
EffectiveGood
CaringGood
ResponsiveGood
Well-ledGood

“Date of Assessment: 9 April to 13 May 2025. The service is a residential home providing support to older people and people living with a dementia. Medicines were managed safely. Risks to people were assessed and addressed. Staffing levels were monitored to ensure people received safe support. The provider supported staff with training and supervisions. The facilities and equipment met people’s needs, were clean and well-maintained and any risks mitigated.”

“People were involved in assessments of their needs. Staff worked effectively with other agencies to promote people’s health and wellbeing. People received effective support with eating and drinking. Staff made sure people understood their care and treatment to enable them to give informed consent. Staff involved those important to people and took decisions in people’s best interests where they did not have capacity to do so themselves. In some cases consent had not been recorded in people’s care records, but the registered manager was taking action to address this.”

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“People were treated with kindness and compassion by staff who knew them well. People had choice in their care and were encouraged to maintain relationships with family and friends. The provider supported staff wellbeing and staff said they enjoyed working at the service.”

“People received personalised care based on their choices and needs. In some cases care plans did not reflect this, and the registered manager said these would be reviewed and updated. Staff provided information people could understand. People and relatives said their feedback was acted on. People were involved in planning their care and understood options around choosing to withdraw or not receive care.”

“Effective systems were in place to monitor and improve standards at the service. Staff felt supported in their roles and were encouraged to give feedback. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement at the home.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 4 JULY 2025 · CQC LOCATION ID 1-14615287611 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

21 Mar 2023

Registered with CQC

Fountains Court entered the official register.

4 July 2025

Rated Good overall

Report published 4 July 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 28 January 2022, not rated

Inspected 2 August 2018, rated Good

Registration details

Registration statusActive
Registered21 March 2023
Registered managerMrs Lucy Ann Milburn
Council areaMiddlesbrough South and East Cleveland
Integrated care boardNHS North East and North Cumbria Integrated Care Board
Client groupOlder Adults

Location

19a, The Pastures, Coulby Newham, Middlesbrough, TS8 0UJOpen in Google Maps

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Frequently asked questions

What types of care is Fountains Court registered for?

Fountains Court is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Fountains Court have?

There are 43 Single Rooms.

What is Fountains Court's CQC rating?

Fountains Court is rated Good by the Care Quality Commission (report published 4 July 2025). The full CQC inspection report is available at cqc.org.uk/location/1-14615287611.

How many beds does Fountains Court have?

Fountains Court is registered for 43 beds.

Who is the registered manager at Fountains Court?

The registered manager is Mrs Lucy Ann Milburn.

When was Fountains Court last inspected?

The Care Quality Commission published its latest report on Fountains Court on 4 July 2025.

Where is Fountains Court located?

Fountains Court is located in Middlesbrough, United Kingdom.

When did Fountains Court register with CQC?

Fountains Court first registered on 21 March 2023.

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Care homes near Middlesbrough

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Information disclaimer. Information regarding Fountains Court is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.