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Unclaimed listing CQC record · synced 12 October 2026

Florence House

Porthill Bank, Porthill, Newcastle Under Lyme, Staffordshire, ST5 0AE · View on map

Dementia CareResidential CareMental HealthPhysical disabilitiesSensory impairment
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding
Safe GoodWell-led Requires improvementCaring GoodResponsive GoodEffective Good

Inspected 12 April 2022

Beds
38
CQC rating
Good
Registered
2012

Florence House

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Overview

Florence House is a care home in Newcastle Under Lyme, Staffordshire, registered for up to 38 residents. It offers services for those needing dementia and residential care.

The home provides Dementia Care and Residential Care services. Specialisms include Mental Health, Physical Disabilities, and Sensory Impairment.

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Inspected 12 April 2022

SafeGood
Well-ledRequires improvement
CaringGood
ResponsiveGood
EffectiveGood
INSPECTED 12 APRIL 2022 · CQC LOCATION ID 1-419580604 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

28 May 2012

Registered with CQC

Florence House entered the official register.

12 April 2022

Rated Good overall

Inspected 12 April 2022 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 19 October 2020, rated Requires improvement

Inspected 1 July 2019, rated Requires improvement

Inspected 5 January 2017, rated Good

Registration details

Registration statusActive
Registered28 May 2012
Council areaNewcastle-under-Lyme
Integrated care boardNHS Staffordshire and Stoke-on-Trent Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

Porthill Bank, Porthill, Newcastle Under Lyme, Staffordshire, ST5 0AEOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Florence House registered for?

Florence House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care. Listed specialisms include Mental Health, Physical disabilities and Sensory impairment.

How many Rooms does Florence House have?

There are 38 Single Rooms.

What is Florence House's CQC rating?

Florence House is rated Good by the Care Quality Commission (inspected 12 April 2022). The full CQC inspection report is available at cqc.org.uk/location/1-419580604.

How many beds does Florence House have?

Florence House is registered for 38 beds.

When was Florence House last inspected?

The Care Quality Commission last inspected Florence House on 12 April 2022.

Where is Florence House located?

Florence House is located in Newcastle Under Lyme, United Kingdom.

When did Florence House register with CQC?

Florence House first registered on 28 May 2012.

How Newcastle Under Lyme compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Florence House.

5 rated Good or better
1
Good or better Below Good

Care homes near Newcastle Under Lyme

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Information disclaimer. Information regarding Florence House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.