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Unclaimed listing CQC record · synced 12 October 2026

Firbank House

24 Smallshaw Lane, Ashton Under Lyne, Lancashire, OL6 8PN · View on map

Dementia CareResidential Care
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodResponsive Good carried forwardWell-led Requires improvement

Report published 11 September 2024

Beds
42
CQC rating
Requires improvement
Registered
2011
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Overview

Key facts

Beds42

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 11 September 2024

SafeRequires improvement
EffectiveGood
CaringGood
ResponsiveGood carried forward
Well-ledRequires improvement

“Date of Assessment: 7 May 2024 to 3 June 2024”

“Firbank House is a residential care home providing personal care to up 42 people across two separate buildings. The service provides support to older people. At the time of our inspection there were 32 people using the service.”

Show the full assessment summaryHide the rest of the summary

“The inspection was prompted in part by notification of an incident following which a person using the service died. This incident is subject to a criminal investigation and as a result this inspection did not examine the circumstances of the incident. However, the information shared with CQC about the incident indicated potential concerns about the management of risk of falls. This inspection examined those risks.”

“Since our last inspection we found that the improvements made had not been maintained. During this assessment we found the service is now in breach of two breaches of the regulations. These related to the safe management of medicines, care planning and governance of the service to drive improvements.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 11 SEPTEMBER 2024 · CQC LOCATION ID 1-132017782 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

26 Jan 2011

Registered with CQC

Firbank House entered the official register.

11 September 2024

Rated Requires improvement overall

Report published 11 September 2024 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 9 February 2023, rated Good

Inspected 25 October 2022, rated Requires improvement

Inspected 4 August 2021, rated Requires improvement

Inspected 22 September 2020, not rated

Inspected 5 September 2019, rated Requires improvement

Inspected 15 August 2018, rated Requires improvement

Inspected 4 April 2017, rated Good

Inspected 7 October 2015, rated Requires improvement

Inspected 4 August 2015, rated Requires improvement

Registration details

Registration statusActive
Registered26 January 2011
Registered managerMs Wendy Kathryn Estlick
Council areaAshton-under-Lyne
Integrated care boardNHS Greater Manchester Integrated Care Board
Client groupOlder Adults

Location

24 Smallshaw Lane, Ashton Under Lyne, Lancashire, OL6 8PNOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Firbank House registered for?

Firbank House is registered with the Care Quality Commission (CQC) to provide Dementia Care and Residential Care.

How many Rooms does Firbank House have?

There are 42 Single Rooms.

What is Firbank House's CQC rating?

Firbank House is rated Requires improvement by the Care Quality Commission (report published 11 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-132017782.

How many beds does Firbank House have?

Firbank House is registered for 42 beds.

Who is the registered manager at Firbank House?

The registered manager is Ms Wendy Kathryn Estlick.

When was Firbank House last inspected?

The Care Quality Commission published its latest report on Firbank House on 11 September 2024.

Where is Firbank House located?

Firbank House is located in Ashton Under Lyne, United Kingdom.

When did Firbank House register with CQC?

Firbank House first registered on 26 January 2011.

How Ashton Under Lyne compares

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Information disclaimer. Information regarding Firbank House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.