Droitwich Mews Care Home

“Date of Assessment: assessment activity started on 30 January 2025 and concluded on 19 February 2025. The service is a residential care home providing support to people under and over 65 yrs living with dementia, physical disabilities and sensory impairments. At the time of our assessment, 66 people were living at the home. This assessment was carried out in response to concerns we had received about the service and the service being unrated. We visited the service on the 10 and 11 February 2025. People received care which was person centred, kind, compassionate and had a positive impact on their quality of life. People’s needs had been assessed. Care was delivered by staff who had been recruited safely and provided with the relevant training. People received their medicines as prescribed. The registered manager and staff worked with and sought external healthcare professional support when required. Managers were visible and supportive. Staff understood their roles and responsibilities. Systems were in place to monitor the quality of the service and care provided. Actions were taken to continuously improve the service.”