Creative Support – The Houghtons

“As part of our assessment methodology for people with a learning disability and autistic people, we assess if services are meeting the Right Support, Right Care, Right Culture (RSRCRC) statutory guidance. This includes:”

“Right support: Model of care and setting maximises people's choice, control, and independence.”

“Right care: Care is person-centred and promotes people's dignity, privacy, and human rights.”

“Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive, and empowered lives.”

“We looked at 19 priority quality statements and our overall rating has changed from Requires Improvement to Good.”

“The provider was able to demonstrate how they were meeting all of the underpinning principles of Right Support, Right Care, Right Culture. Right Support.”

“The service was able to demonstrate how they were meeting the underpinning principles of RSRCRC. We found that people experienced positive outcomes because staff understood their needs and worked collaboratively with other organisations. This ensured people received care and support in line with their preferences. There were effective processes in place to ensure there was equality and inclusion across the workforce. We found strong leadership which put people first and staff were proud to work for the service and felt valued for their work.”