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Unclaimed listing CQC record · synced 19 October 2026

Coppice House

Main Road, Huntley, Gloucester, Gloucestershire, GL19 3DZ · View on map

Residential CareCaring for adults under 65 yrsLearning disabilities
Regulated by CQC · England Full report ↗
Requires improvement Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective Requires improvementCaring Requires improvementResponsive Requires improvementWell-led Requires improvement

Report published 20 July 2026

Beds
12
CQC rating
Requires improvement
Registered
2016
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Overview

Key facts

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Requires improvement

Report published 20 July 2026

SafeRequires improvement
EffectiveRequires improvement
CaringRequires improvement
ResponsiveRequires improvement
Well-ledRequires improvement

“Date of assessment: 29 April 2026 to 18 May 2026. Coppice House is a care home supporting autistic people and people with a learning disability. There was a registered manager in post. At the time of the assessment there were 10 people living at the service.”

“We assessed the service against ‘Right care, right support, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities most people take for granted.”

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“The provider had systems to monitor, manage and review the service however these were not effective in ensuring people received safe care and treatment.”

“We found care plans and care records were not being regularly reviewed or updated with new and important information about people’s needs.”

“Staff were unclear on how to support people with specific conditions such as constipation. People were not receiving their medication as prescribed.”

“People were not being supported in line with their communication plans.”

“Whilst some people had access to a good range of activities and led a fulfilled life, other people were not receiving their commissioned hours to support them.”

“We found the environment did not lend itself to right care right support right culture and not all peoples living environments were person centred.”

“The service was operating a blanket policy in communal areas of keeping drinks locked away in a kitchen despite a high number of people being on 1:1 commissioned hours of support that would enable people to have access to drinks freely to mitigate any risks this may pose.”

“Although some positive outcomes were achieved for people, these were not experienced consistently across the service. Opportunities for independence and meaningful engagement were limited for some people.”

“Family members told us they felt their loved ones were well cared for.”

“The provider was responsive to our feedback and started to address our immediate concerns straight away.”

“We found breaches in safe care and treatment, person centred care and good governance.”

“In addition, in instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.”

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The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 20 JULY 2026 · CQC LOCATION ID 1-2846051322 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

6 Oct 2016

Registered with CQC

Coppice House entered the official register.

20 July 2026

Rated Requires improvement overall

Report published 20 July 2026 by the Care Quality Commission.

19 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 20 February 2018, rated Good

Registration details

Registration statusActive
Registered6 October 2016
Registered managerHelen Smith
Council areaForest of Dean
Integrated care boardNHS Gloucestershire Integrated Care Board
Client groupYounger Adults

Location

Main Road, Huntley, Gloucester, Gloucestershire, GL19 3DZOpen in Google Maps

Family reviews

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Frequently asked questions

What types of care is Coppice House registered for?

Coppice House is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Caring for adults under 65 yrs and Learning disabilities.

How many Rooms does Coppice House have?

There are 12 Single Rooms.

What is Coppice House's CQC rating?

Coppice House is rated Requires improvement by the Care Quality Commission (report published 20 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2846051322.

How many beds does Coppice House have?

Coppice House is registered for 12 beds.

Who is the registered manager at Coppice House?

The registered manager is Helen Smith.

When was Coppice House last inspected?

The Care Quality Commission published its latest report on Coppice House on 20 July 2026.

Where is Coppice House located?

Coppice House is located in Gloucester, United Kingdom.

When did Coppice House register with CQC?

Coppice House first registered on 6 October 2016.

How Gloucester compares

6 rated care homes nearby

Current overall ratings of the nearest rated homes to Coppice House.

5 rated Good or better
1
Good or better Below Good

Care homes near Gloucester

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Information disclaimer. Information regarding Coppice House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.