Cooksons Court

“Cookson court is a nursing home providing care for up to 65 older adults. This assessment was carried out between 18 December and 16 January 2026. At the time of our inspection there were 47 people using the service. People were involved in assessments of their needs. People were involved in decisions about their care and staff provided information people could understand. Staff reviewed assessments taking account of people’s communication, and health needs. Care was based on latest evidence and good practice. People had enough to eat and drink to stay healthy. Staff worked with agencies involved in people’s care for the best outcomes and smooth transitions when moving between services. They monitored people’s health to support healthy living. Staff made sure people understood their care and treatment to enable them to give informed consent.”

“People were treated with kindness and compassion. Staff treated them as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. The provider supported staff well being. People knew how to give feedback and were confident the provider took it seriously and acted on it. Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. People with protected characteristics felt supported. Staff understood their roles and responsibilities. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement with staff given time and resources to try new ideas.”