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Unclaimed listing CQC record · synced 12 October 2026

Cleveland House

20a, Granville Road, Broadstairs, CT10 1QB · View on map

Residential CareLearning disabilities
Regulated by CQC · England Full report ↗
Good Overall rating
InadequateRequires improv.GoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 15 May 2025

Beds
6
CQC rating
Good
Registered
2021
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Overview

Key facts

Beds6

The inspection record

Care Quality CommissionEngland's independent regulator of health and social care

Overall

Good

Report published 15 May 2025

SafeGood
EffectiveGood carried forward
CaringGood carried forward
ResponsiveGood carried forward
Well-ledGood

“Date of assessment: 1 April 2025 to 9 April 2025. Cleveland House is a residential care home supporting 6 people who were living with a learning disability. We completed this assessment to check improvements had been made since our last inspection.”

“We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

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“At our last inspection the service had 2 breaches of regulation including providing safe care and management of the service. At this assessment we found improvements had been made and the service was no longer in breach of regulation.”

“Potential risks had been assessed, and people had been included in managing these risks. There were effective systems in place to monitor the service, when shortfalls were found action had been taken. There were enough skilled staff to meet people’s needs. Medicines were managed safely.”

The Care Quality Commission · Read the CQC report
REPORT PUBLISHED 15 MAY 2025 · CQC LOCATION ID 1-10881554829 View full CQC report

Contains public sector information licensed under the Open Government Licence v3.0.

Record timeline

12 May 2021

Registered with CQC

Cleveland House entered the official register.

15 May 2025

Rated Good overall

Report published 15 May 2025 by the Care Quality Commission.

12 October 2026

Record last synced

Details refreshed from CQC's official feed. We re-sync weekly.

Older reports from the CQC's previous inspection approach

Inspected 30 August 2022, rated Requires improvement

Registration details

Registration statusActive
Registered12 May 2021
Registered managerMiss Gabrielle Elizabeth Lancaster
Council areaEast Thanet
Integrated care boardNHS Kent and Medway Integrated Care Board
Client groupOlder Adults, Younger Adults

Location

20a, Granville Road, Broadstairs, CT10 1QBOpen in Google Maps

Family reviews

No reviews yet for Cleveland House

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Frequently asked questions

What types of care is Cleveland House registered for?

Cleveland House is registered with the Care Quality Commission (CQC) to provide Residential Care. Listed specialisms include Learning disabilities.

How many Rooms does Cleveland House have?

There are 6 Single Rooms.

What is Cleveland House's CQC rating?

Cleveland House is rated Good by the Care Quality Commission (report published 15 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-10881554829.

How many beds does Cleveland House have?

Cleveland House is registered for 6 beds.

Who is the registered manager at Cleveland House?

The registered manager is Miss Gabrielle Elizabeth Lancaster.

When was Cleveland House last inspected?

The Care Quality Commission published its latest report on Cleveland House on 15 May 2025.

Where is Cleveland House located?

Cleveland House is located in Broadstairs, United Kingdom.

When did Cleveland House register with CQC?

Cleveland House first registered on 12 May 2021.

How Broadstairs compares

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Current overall ratings of the nearest rated homes to Cleveland House.

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1
Good or better Below Good

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Information disclaimer. Information regarding Cleveland House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.